Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Had 9am appointment, advised it shouldn't take longer than an hour to hour and half. Told to return at 11am to be safe. Arrived at 11am to be told 5x it would be 5-10 minutes. Hour went by before I final than an hour to hour and half. Told to return at 11am to be safe. Arrived at 11am to be told 5x it would be 5-10 minutes. Hour went by before I finally received my vehicle back. Due to the delay, had to postpone all our other activities planned for the day. Went from a very pleasant experience to a very frustrating one. More
Great. Polite. Professional. Great. Polite. Professional. Repeat. Repeat. Repeat. End. Professional. Repeat. Repeat. Repeat. End. More
Love the parts department, this service was 😕 NOT great. Service person didn’t know what they were talking about. The service wasn’t a satisfying experience. Not going back. Service person didn’t know what they were talking about. The service wasn’t a satisfying experience. Not going back. More
Efficient delivered car at time promised. Work was well done and a clean car. Since Cheis Walters took over service is top notch! Thank you! done and a clean car. Since Cheis Walters took over service is top notch! Thank you! More
AAAAAAAAAAA-MAZING! Quick, friendly, and convenient! The service department got in same day and took care of my concerns. Chris, the manger, was extremely pleasant and attentive to my needs. The whole tea service department got in same day and took care of my concerns. Chris, the manger, was extremely pleasant and attentive to my needs. The whole team really did a great job! More
They accommodate me and really help me with my needs the negative side is I'm always there bec they can't fix my car there always something wrong with my car good thing is I'm still under warranty if not it negative side is I'm always there bec they can't fix my car there always something wrong with my car good thing is I'm still under warranty if not it's going to cost me More
Excellent service! First time visiting your location and beyond happy. Used to take all servicing to Wilsonville (last 10 yrs) but refused to give them my business when new owners took over. beyond happy. Used to take all servicing to Wilsonville (last 10 yrs) but refused to give them my business when new owners took over. More
The service advisor Rebecca Lee was completely not helpful and was not responsive. She didn’t give me a status till I complained, I had no idea of what was happening. the service manager helped in the helpful and was not responsive. She didn’t give me a status till I complained, I had no idea of what was happening. the service manager helped in the background to help me get things back on track. More