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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

July 01, 2021

Great service from Max C, Chris W., Joe B, and Kevin L. Parts were ordered quickly, and service was timely and with good craftsmanship. Kevin taught me a new trick with MBUX which is always fun to learn. More

by MORINERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lisonbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Carrillo, Vadim Balashov
Jul 02, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. Max, Joe and Kevin are glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 30, 2021

I really liked the way I was treated here. There are a few dealerships that are close and a LOT that are nowhere near the feeling I got here, but they've changed my feelings on this long-time luxury brand More

by Zack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Preston, Kelsie Ellett
Jun 30, 2021 -

Mercedes-Benz of Beaverton responded

Hello, Zack! Thanks so much for leaving us a review! We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

June 30, 2021

For a first class dealership I think service falls short . Got my car back after having the windshield replaced . The car was not washed after service which was disappointing, especially after this service More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max
Jul 17, 2021 -

Mercedes-Benz of Beaverton responded

Greg, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 29, 2021

Price for A Service was high given services performed ... and was hoping that it would at least include a simple vacuum / car wash. Service was compleed on time. Waiting area was pleasant. More

by PDXJCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jun 29, 2021 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 28, 2021

Experience was good. Staff was polite and efficient. Waiting time was reasonable. The vehicle was presented correctly and we are happy with the experience. Thanks. More

by MARVLEWALLEN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Acelar, Bruce Stomenger, Scott Larson, Brett Wilder
Jun 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your experience with us, Marv! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

June 28, 2021

My car has a low mileage. They asked too many service which is not necessary.. Customers should visit this dealer with full of knows about the car. Otherwise, otherwise nyiu will be ripped off. More

by Eugene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski, Rebecca Lee
Jul 15, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for this feedback, Eugene. We're very sorry to see that you didn't have the best experience at our dealership. Please leave us your contact information so we can reach out. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 28, 2021

I brought the car in at 7, the oil change only was completed at two. They said washed and vacuumed on sheet, clearly not done as I saw dirt on floor mats and dirty hand prints where they opened my ho More

by Greg Arrigotti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Browarski
Jul 15, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for this feedback, Greg. We're sorry to hear about your service experience and would love to get to the bottom of it with you. Please let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 28, 2021

The salesman are good but after that people are rude and I wouldn’t recommend a person to go there More

by KITLBURROWS
Recommend Dealer
No
Employees Worked With
Rebecca Lee
Jul 16, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry that you didn't have a completely satisfying visit and we would love the opportunity to address any issues with our team here. Please let us know the best way to contact you and we'll reach out shortly. Thank you for your time, and hopefully we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 28, 2021

Jeffry was amazing! We experienced for the first time, car buying was pleasant. More

by MILKYWAY922
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Larson, Jeffry Cook
Jun 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review! We're happy to hear that Jeffry was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

June 27, 2021

Outstanding department. Professional service and quality workmanship. Follow up to ensure satisfaction. More

by STEVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romano Boiciuc, Robert Olsen, Hillary Phillips, Brandi Hughes, Kelsie Ellett, Jeffry Cook
Jun 28, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

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