Mercedes-Benz of Beaverton

Perfect service and I had a backup car while my car was fixed. The battery was replaced quickly. Efficient equipe and work. Thank you Mercedes fixed. The battery was replaced quickly. Efficient equipe and work. Thank you Mercedes More

A lots of conflicts, I came for check engine lamp and take advantage to do the 2nd service, I also said I was planning to buy a GLE so I asked for the loaner vehicle to be a GLE, during the call said was take advantage to do the 2nd service, I also said I was planning to buy a GLE so I asked for the loaner vehicle to be a GLE, during the call said was possible, but when I was there they said is not possible. The issue was not root caused, lamp is off now, car said was in 4 hrs and will call me when will be ready, I didn’t receive any call, so I called at the end of the day and no response, next day told me was ready so was delayed, and my car neither washed nor vacuumed, and I notified this and they asked me to give me a pass or do it now so I awaited 20 more min. More

I had a positive experience in dealing with this dealership. Our salesperson was knowledgeable and helpful in assisting us with our questions. We had to return the following day for delivery of th dealership. Our salesperson was knowledgeable and helpful in assisting us with our questions. We had to return the following day for delivery of the vehicle because of a recall service issue and we were kept informed of when the vehicle would be available for pickup More

5 out of 5 stars - Bruce is the right person to deal with when buying a car. Highly recommend talking to him when you are looking for a car. Thanks Bruce! when buying a car. Highly recommend talking to him when you are looking for a car. Thanks Bruce! More

Seamless scheduling. Easy check in. Was on time and Lyft service was convenient. Been going to this center since my c class and the care for my AMG is special. service was convenient. Been going to this center since my c class and the care for my AMG is special. More

I took my car in for service B. Didnt expect it will be more than 3 hours, so I disnt reserve a loaner car. The service advisor Max scheduled a ride to gave me a ride home and picked me up when the car is more than 3 hours, so I disnt reserve a loaner car. The service advisor Max scheduled a ride to gave me a ride home and picked me up when the car is reasy. great service as always! More

This is the second time I have attempted to get service. The first time I left as the help was no where to be found and when I found someone they acted like they could care less if I was there. Upon my seco The first time I left as the help was no where to be found and when I found someone they acted like they could care less if I was there. Upon my second try, I made an appointment and showed up. Was greeted and asked to wait for my advisor. When the advisor finally made it to me, (15 mins) he was distracted and a bit rude about the service needed. After everything, the car said A service and I was told, they could not find a record of the past B service and I should do that. After considering it, I was quoted 670.00 for a B service. In the end. everything was perfect and I paid 670.00 for an oil change. Will never go to Beaverton Mercedes again. Service Consultant: Maxx Carrillo (Not in the list below) 1 Star More

The Service was prompt and the people were friendly. Thanks! Thanks! More

Great service and good feedback on next services needed and why. Loved being offered a loaner for the day and my car being cleaned at pickup and why. Loved being offered a loaner for the day and my car being cleaned at pickup More