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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

July 15, 2021

Was helped right away on schedule perform the services and some above my expectation. Wait time was as expected. Will return for next service visit! More

by RICK.VALDEZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jul 15, 2021 -

Mercedes-Benz of Beaverton responded

Hi, Rick! Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. It's great to hear we could help you out in a timely manner. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 15, 2021

Amazing smooth experience with Mercedes-Benz of Beaverton. I actually bought my car over the phone! Norm Hunter was my sales guy. Finance and paperwork was painless. Got a great fair price and coul More

by SPORN_D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Preston
Jul 15, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton! Your feedback and rating mean a lot to us, and we'll share your comments with Norman and our finance team. We're glad we were able to help, and we truly appreciate your recommendation! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

July 15, 2021

Couldn’t fix the issue. Service Manager was supposed to call me and regarding fee for inspecting and has not. Spent days waiting for status update while car was being ‘worked on’. Using back up key was pro More

by kylegsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max and Jared and whoever service manager is
Aug 01, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for this feedback, Kyle. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 14, 2021

They were very professional and very friendly and took care of all my questions and needs. I would come back to this service department for sure!! More

by Kimc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jul 14, 2021 -

Mercedes-Benz of Beaverton responded

Kim, Thank you for your business and this review. We're happy to hear Christopher and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 14, 2021

Easy to work with. Gave me a loaner and Rebecca kept me Easy to work with. Gave me a loaner and Rebecca kept me updated me On the work. Xxxxxxxxxxxxxxxxccxxxxxxccccxxxxxxxxxxxccxxxxx you should make th More

by MREGINAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Lee
Jul 14, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. Rebecca and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 13, 2021

Made a ride home available which was much appreciated. Service done quickly and with no fuss. Very nice and helpful advisor. Thanks to everyone today More

by PWONG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Jul 13, 2021 -

Mercedes-Benz of Beaverton responded

Thank you! Rebecca and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 13, 2021

Hello I dealt with Bruce when I came in and over a two week period. He was excellent in the process and overall me and my wife had a great experience More

by RIAMATT20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Preston, Bruce Stomenger, Vlado Baturan
Jul 13, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. Bruce and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

July 13, 2021

Great service and nice loaner cars. Rebecca was really good about communicating with me the work that needed to be done and the time line. She helped me sync my phone with the car too. More

by CINDYWICKLANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Jul 13, 2021 -

Mercedes-Benz of Beaverton responded

Cindy, Thank you for the kind words for our service department! Rebecca and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 12, 2021

Convenient, professional staff, Great Convenient, professional staff, Great Service! Alignment feels very good and was done professionally Appreciate the loaner as well We wi More

by GREG.SINCLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski, Vadim Balashov
Jul 12, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you, Greg. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 11, 2021

Rude woman, told us we need to take the Toyota we bought from you to a Toyota service center, we bought a lifetime oil change with the car. Also told us we need the brakes done and new tires, both false. More

by JAMIEB1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebecca Lee
Jul 28, 2021 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Jamie. I'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly to let me know the best way to contact you, and I will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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