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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

July 16, 2021

Vadem was very helpful. The service center was able to diagnose my issues, and set up a way to diagnose issues that we couldn't find this time. More

by JTASSIN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
Jul 18, 2021 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 16, 2021

Max was very helpful and had constant contact with me with updates and recommendations. The car is running better than it has in a long time and returned it clean. I also love the loaner program since my More

by PAPI.1976.SAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Jul 18, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mas and the rest of our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 16, 2021

The service was good. The only thing was that when getting there I was told that it would take 3 hours. Would be good to know that in advance as this was just a normal service More

by FELSOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max carrillo
Jul 18, 2021 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 16, 2021

They couldn’t figure out the problem my car had and they had it for a whole week. My car still messed up and they fixed and charged me for something that my car didn’t had. They should at least found the pr More

by abdul_20011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski
Aug 03, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send me a message with your contact information so that I can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 16, 2021

Excellent service Chris kept me informed while my car was being serviced I was told that the car would repaired and inspected so there would be no further problems he car was detailed when it was returned. More

by GACOLLUM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jul 18, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team member, Chris. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 16, 2021

This Dealership made me feel at home! Brett was very helpful along with Nolan! They are awesome and gave me extremely competitive pricing! Hats off to them More

by TYLERPAGGETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Preston, Brett Wilder
Jul 18, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, Tyler, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

July 16, 2021

I visited Mercedes Beaverton to put my new license plate to my car. As soon as I drove into the service center the service agent took care of what I wanted right away. It took just about 10-15min to complet More

by KATHY.LEE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kai
Jul 18, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 16, 2021

Great service Vadeem was professional and caring. Thanks for all of your help I have had great service here since I bought my car at this dealership More

by BARBARABAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
Jul 18, 2021 -

Mercedes-Benz of Beaverton responded

We are very happy to hear Vadim provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 16, 2021

I leased a new Mercedes 250 GLA 2018. I paid for annual maintenance. I brought the car in Wednesday, July 14 2021 and picked it up that evening. I had requested tires be rotated. They were not rotated and More

by rpbarlowmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Browarski
Aug 03, 2021 -

Mercedes-Benz of Beaverton responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let me know the best way to contact you, and I will reach out. We'd love to get to the bottom of this and turn things around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 15, 2021

Took a couple of days to address an extended warranty issue I had but discovered the person I was trying to get in touch with had a family emergency and wasn't available. He went out of his way to make s More

by RONTABB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romano Boiciuc, Brett Wilder
Jul 15, 2021 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

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