Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,870 reviews
Vadem was very helpful. The service center was able to diagnose my issues, and set up a way to diagnose issues that we couldn't find this time. diagnose my issues, and set up a way to diagnose issues that we couldn't find this time. More
Max was very helpful and had constant contact with me with updates and recommendations. The car is running better than it has in a long time and returned it clean. I also love the loaner program since my with updates and recommendations. The car is running better than it has in a long time and returned it clean. I also love the loaner program since my car had to be in there over a week. More
The service was good. The only thing was that when getting there I was told that it would take 3 hours. Would be good to know that in advance as this was just a normal service getting there I was told that it would take 3 hours. Would be good to know that in advance as this was just a normal service More
They couldn’t figure out the problem my car had and they had it for a whole week. My car still messed up and they fixed and charged me for something that my car didn’t had. They should at least found the pr had it for a whole week. My car still messed up and they fixed and charged me for something that my car didn’t had. They should at least found the problem. More
Excellent service Chris kept me informed while my car was being serviced I was told that the car would repaired and inspected so there would be no further problems he car was detailed when it was returned. being serviced I was told that the car would repaired and inspected so there would be no further problems he car was detailed when it was returned. More
This Dealership made me feel at home! Brett was very helpful along with Nolan! They are awesome and gave me extremely competitive pricing! Hats off to them helpful along with Nolan! They are awesome and gave me extremely competitive pricing! Hats off to them More
I visited Mercedes Beaverton to put my new license plate to my car. As soon as I drove into the service center the service agent took care of what I wanted right away. It took just about 10-15min to complet to my car. As soon as I drove into the service center the service agent took care of what I wanted right away. It took just about 10-15min to complete which was so convenient and welcomed. And perfect! Thanks! More
Great service Vadeem was professional and caring. Thanks for all of your help I have had great service here since I bought my car at this dealership for all of your help I have had great service here since I bought my car at this dealership More
I leased a new Mercedes 250 GLA 2018. I paid for annual maintenance. I brought the car in Wednesday, July 14 2021 and picked it up that evening. I had requested tires be rotated. They were not rotated and maintenance. I brought the car in Wednesday, July 14 2021 and picked it up that evening. I had requested tires be rotated. They were not rotated and they need to be rotated. When I called the receptionist she contacted the service advisor who told her to tell me that the tires were “staggered“ and therefore could not be rotated. I called back and talked to a sales associate who wanted to connect me to service but I requested that they text me if they are willing to rotate my tires and did not hear back. I did give my phone number. The owners manual states you “can rotate your tires if they are the same size wheels front and back. They recommend you rotate every 3 to 6000 miles. I will bring my car to tire dealer and have the rotation done because Beaverton Mercedes refused to do that. The service was fine everyone was cordial other than not performing service I requested. More
Took a couple of days to address an extended warranty issue I had but discovered the person I was trying to get in touch with had a family emergency and wasn't available. He went out of his way to make s issue I had but discovered the person I was trying to get in touch with had a family emergency and wasn't available. He went out of his way to make sure someone addressed my problem! More