Mercedes-Benz of Beaverton

After buying the vehicle it’s been difficult to communicate with persons outside of my sales liason who sold me the car. communicate with persons outside of my sales liason who sold me the car. More

I only deal with Norm when purchasing a new vehicle. This is my third MB and each time with Norm. I value his counsel and trust him explicitly. Thanks Norm for making my purchase easy. This is my third MB and each time with Norm. I value his counsel and trust him explicitly. Thanks Norm for making my purchase easy. More

Norm is an outstanding sales consultant. He’s helped us with several purchases and we’ll keep going back to him. He is very professional and always goes above and beyond for his clients. He’s helped us with several purchases and we’ll keep going back to him. He is very professional and always goes above and beyond for his clients. More

On the front end with the sale of my used vehicle and trade in on another one, everything was 5 star and professional. Everything since then has been a pain in the rear. Bought a car over 60 days ag trade in on another one, everything was 5 star and professional. Everything since then has been a pain in the rear. Bought a car over 60 days ago and asked to have the plates transferred from my trade in. Everything was filled out by the dealership and having done the same thing before with other dealers, thought this would be no problem. I was wrong. Was given 60 day temporary permit on the car, finding out afterwards from the DMV that they are required to give 90 day permits. Tried getting ahold of the business office to see where the paperwork was at in the process and then told by a sales manager that they are "offsite and even I can't call them directly, but it will be looked into. After a week and two more emails, I finally get a response after cc'ing the general manager that everything was "turned in and just put the plates on since everyone knows the transfer is in process". This is expressly what the DMV told me not to do, since the plates are still tied to my traded in vehicle. Come to find out, after another inquiry to the DMV that they received paperwork but it is wrong. This is after having to purchase a trip permit to continue to legally drive my car and now have to hope that the registration comes through before the trip permit expires. Pending a response back from dealership on the "missing requirement request" and fresh emails back to management seeing what they can do to help. Do not recommend at all, plenty more dealerships around to work with. More

Norm was there for us every step of the way. Very pleased with our choice and our experience. Love the car. Very pleased with our choice and our experience. Love the car. More

They were amazing. My salesperson Samantha was Awesome! Would highly recommend buying from them and having Samantha as your salesperson. My salesperson Samantha was Awesome! Would highly recommend buying from them and having Samantha as your salesperson. More

Mercedes-Benz of Beaverton was awesome! High class Service! Made all my Mercedes ownership dreams come true! Highly recommend shopping here. Jesse is awesome even came and picked me up from High class Service! Made all my Mercedes ownership dreams come true! Highly recommend shopping here. Jesse is awesome even came and picked me up from SALEM just so I could buy my Mercedes!!! Five stars!!!🤩🤩🤩🤩🤩 More

Thien Do really made my year with his professionalism! It’s a dream come true! It’s a dream come true! More

The sales manager could care less about people and they have sales people who hung up on me when I called for answers to fulfill a problem they neglected - which totally changed my initial experience ratin have sales people who hung up on me when I called for answers to fulfill a problem they neglected - which totally changed my initial experience rating. If I ever buy a Benz it will not be there maybe Russmuson Benz or BMW More

Jesus and Jeremy of Beaverton Mercedes Benz went all out to make sure all my needs were met in purchasing my new car. They also made sure my purchasing price was fair. to make sure all my needs were met in purchasing my new car. They also made sure my purchasing price was fair. More