Mercedes-Benz of Beaverton

Good communication and was made priority, very friendly staff and knowledgeable as well Good communication and was made priority, very friendly staff and knowledgeable as well staff and knowledgeable as well Good communication and was made priority, very friendly staff and knowledgeable as well More

I’m very pleased with the dealership but I called weeks in advance to reserve an suv so I could drive it for a few hours abs when I got there it was a sedan. Granted, cars are hard to come by but if they in advance to reserve an suv so I could drive it for a few hours abs when I got there it was a sedan. Granted, cars are hard to come by but if they would have let me know ahead of time my husband wouldn’t have scheduled time to drive with me. More

Convenient location. Friendly and helpful staff. This visit was for a battery problem that was under warranty. The replacement part was faulty which meant a return visit. The new part is working just fin visit was for a battery problem that was under warranty. The replacement part was faulty which meant a return visit. The new part is working just fine. In all, this was a good experience and I am very satisfied. More

Quick and friendly service. I enjoy the way attendants come to your car to fill out paperwork before your appointment. Fast and efficient. I also like getting text and email reminders and of time. come to your car to fill out paperwork before your appointment. Fast and efficient. I also like getting text and email reminders and of time. More

I scheduled a “VIP test drive”, but no one showed up so I called and they told me it was an automated response. Then I asked if someone could bring the car to my house and they said they are short staffed. S called and they told me it was an automated response. Then I asked if someone could bring the car to my house and they said they are short staffed. So I went there the next day while emailing someone and he wasn’t there so Thien helped me and we drove from dealership in Beaverton to the Riverfront in Portland where another vehicle was at their detailing center (that was kind of odd), but anyways ended up buying my Cadillac which I’m happy about. Initially went to get a Benz but the one I liked didn’t have a rear view camera. Nothing bad, but I guess I was expecting higher level of Service. Mini of Portland has A1 service (ask for Zach)! More

Perfect Mercedes dealership, sales and service is #1,service personnel are great. Thank you Mercedes 😊 really much appreciated. Was there for service but while driving message pop up but they took #1,service personnel are great. Thank you Mercedes 😊 really much appreciated. Was there for service but while driving message pop up but they took time to get it done. Thanks More

The servicing was very slow for just an oil change. I waited for neatly two hours even after making an appointment and then waiting eight days for it. waited for neatly two hours even after making an appointment and then waiting eight days for it. More

I’ve found that the customer service part of service (on vehicles) is lacking. During my last appointment I did not receive a response to an inquiry about a recommended service - I only got an answer after vehicles) is lacking. During my last appointment I did not receive a response to an inquiry about a recommended service - I only got an answer after I called and explained my situation to a receptionist, who then sent me to a different service rep. More

Max was terrific to deal with! Other than my car suffering a crash in the dealership harming the back bumper, and the car having a starting issue while there; I did how how Max delivered the news to suffering a crash in the dealership harming the back bumper, and the car having a starting issue while there; I did how how Max delivered the news to me and took care of everything. More