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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,861 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,861 reviews

July 28, 2021

Max was terrific to deal with! Other than my car suffering a crash in the dealership harming the back bumper, and the car having a starting issue while there; I did how how Max delivered the news to More

by MCH28553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Jul 28, 2021 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 28, 2021

The service here is always good. My loaner car this time was filthy when I picked it up. That's very unusual in my experience with Beaverton Mercedes. More

by CBCROSSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and apologize that your loaner was not cleaned properly. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 28, 2021

I was running late and called to inform them. They said it wasn’t a problem. Drive safe and see you when you get here. Everyone was professional and nice More

by melodyacarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Beaverton responded

It's great to hear, Melody, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 27, 2021

Service was fast and thorough. I certainly plan to use them for the future servicing of our vehicle. Providing a ride for drop off and pickup was great. More

by RDUFRESNE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad Christopher were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 25, 2021

Would recommend to anyone looking for a new or pre-owed Mercedes-Benz. Everything was as to be expected. Not happy to fill out (25 words) More

by RSAGE6767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Jul 26, 2021 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 24, 2021

Loaner was available as promised. Car was done in same day. Area was clean. Coffee machine worked. Price was explained before work started. COVID protection in place More

by messer, helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Mercedes-Benz of Beaverton responded

Helen, Thank you for your very kind review. Christopher and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 24, 2021

Took a day longer to “finish vehicle” which never got fixed because they didn’t have the airbag that they called me to fix due to airbag recall. Couldn’t find paperwork when arrived to pick up vehicle an More

by Abudakar
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Not listed
Aug 10, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for sending us your contact information. A representative from our dealership will be in touch soon. We apologize again for not having a top-notch experience here at our dealership. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 23, 2021

Great service you would expect from a luxury car dealer. Rebecca has a great personality, much like my own. The refreshments are always great too. More

by JEFFJULL66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Lee
Jul 23, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department, Jeff! We look forward to sharing your compliments with Rebecca and our team. Please don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 21, 2021

I have owned seven Mercedes so am familiar with the brand, but am new to Mercedes of Beaverton. They make car repair about as easy as it can be. More

by lewmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bostic
Jul 22, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 19, 2021

I had to come to the dealership for a flat tire service. Firstly the didn’t have the tire in stock & had to order it, which they said will show up in the afternoon same day & they arranged for a courtesy dr More

by waqas Aziz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max
Aug 05, 2021 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly to let me know the best way to contact you, and I will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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