Mercedes-Benz of Beaverton

Top notch customer service! Robert was great, answered all our questions and made certain that we had a smooth and quick transaction! We are repeat customers and will be back for our future purchases. all our questions and made certain that we had a smooth and quick transaction! We are repeat customers and will be back for our future purchases. More

Worked with Vadim Balashov for my service, an absolute gentleman and incredibly knowledgeable. I think this may be the best service I’ve ever had. gentleman and incredibly knowledgeable. I think this may be the best service I’ve ever had. More

My car service was immaculate. The customer service and cleanliness of the facility definitely makes me want to return for future services. I highly recommend! cleanliness of the facility definitely makes me want to return for future services. I highly recommend! More

Rebecca and the team were incredibly helpful, responsive and honest. I appreciate their attention to the details and outstanding customer service. Thanks to the Team! and honest. I appreciate their attention to the details and outstanding customer service. Thanks to the Team! More

Poor communication on all levels. Worst car buying experience ever. No one ever ask how much I wanted to put down or how months I wanted to finance. It’s cool promise I will never buy a another car fr experience ever. No one ever ask how much I wanted to put down or how months I wanted to finance. It’s cool promise I will never buy a another car from them even if it the last dealership on the planet. More

Mixed feelings. Although I got a fun car and some negotiation was fair, I was promised certain elements in the car i was getting and didn’t receive them (heads up and burmester). I was also told the negotiation was fair, I was promised certain elements in the car i was getting and didn’t receive them (heads up and burmester). I was also told the alternative/first choice car I selected was no longer available to find out later that wasn’t the case. I know the dealer wanted to get rid of the car I landed with but more honestly, transparency and attention to detail would have been appreciated. Dillon was a fun, communicative and engaging person to work with, but not sure how influences he was by the “manager”. More

While I have enjoyed my 2020 CLA, the dealership experience has been less than stellar, which takes me by surprise considering the monetary investment in the Mercedes brand. From the finance departm experience has been less than stellar, which takes me by surprise considering the monetary investment in the Mercedes brand. From the finance department losing an almost $8000.00 check to needing a premature new battery and my vehicle being at the dealerships service shop from 8am-4pm with NO info provided as to its progress. I showed up on my own out of concern when multiple calls went unanswered. I finally received a text message after 4 pm saying my vehicle was ready. But why no updates.?? I didn’t even know for sure what the problem was, you all never confirmed that! I was disappointed and upset once again at the lack of follow thru and professionalism once again. More

Chris B in service is always friendly and professional. Service has always been done in a timely manner. Getting a loaner car is always a big help. Service has always been done in a timely manner. Getting a loaner car is always a big help. More

I have aways had a great experience here. I had my vehicle detailed this time and they did an amazing job. I would recommend them. vehicle detailed this time and they did an amazing job. I would recommend them. More

Professional, prompt, and friendly. Highly recommended. Max Carillo did a great job communicating, processing the order and facilitating transportation. Thank you very much for excellent service. Max Carillo did a great job communicating, processing the order and facilitating transportation. Thank you very much for excellent service. More