Mercedes-Benz of Beaverton

Awesome experience. Everyone who helped me out was outstanding and professional. This is the dealership that I want want to go back to if I were to purchase another car. Everyone who helped me out was outstanding and professional. This is the dealership that I want want to go back to if I were to purchase another car. More

All the associates at the dealership are very professional. Norm was a fantastic car salesman professional. Norm was a fantastic car salesman More

We enjoyed working with our sales consultant Ryan Kritz and his help in finding the right model at the right price for us. and his help in finding the right model at the right price for us. More

Very good service in all aspects, second purchase both threw Norm. Only negative a few to many surveys threw Norm. Only negative a few to many surveys More

Excellent. Very personal and patient. Stayed after hours to ensure we could complete the deal. Very personal and patient. Stayed after hours to ensure we could complete the deal. More

Best in class customer service as always. Thank you Norm and Garrett for taking the best care of me! Thank you Norm and Garrett for taking the best care of me! More

Professional from the moment my wife in the door Entire team was easy to work with team was easy to work with More

He was very Detailed and thorough. Knowledgeable and just really awesome. Thanks for the attention Knowledgeable and just really awesome. Thanks for the attention More

I purchased pre-owned MB wagon from Mercedes Benz of Beaverton dealership located in Beaverton, Oregon in August 2023. At the time of purchase, I also bought an extended warranty and prepaid maintena Beaverton dealership located in Beaverton, Oregon in August 2023. At the time of purchase, I also bought an extended warranty and prepaid maintenance package from Garrett Heinetz, the finance manager. It was a car I always wanted and I was incredibly excited about my purchase. Unfortunately, within just a couple of weeks, when I brought the car to my local Mercedes Benz dealer in Bellevue, Washington, for scheduled maintenance, I learned the car had a significant oil leak and needed two new batteries. The repairs totaled nearly $3000.00. To add insult to injury, my newly purchased warranty did not cover the repair bill, and I did not receive any assistance from MB of Beaverton, leaving me to pay the entire bill. I was very disappointed to learn that the dealer wouldn't offer any assistance. In fact, Garrett told me my local Mercedes dealer was making up the issue and claimed it was a very slow oil leak - which is not what I was told by the MB of Bellevue dealer. In addition - the car I purchased was originally sold by MB of Beaverton, who also completed all of the service work on the vehicle since it was new - and Garrett told me they were aware of the oil leak and failed to disclose it because it was slow. Very shady business practices. More

A couple of disconnects early in the process but was quickly resolved . Patrick was quick and thorough to cover 100 percent of our questions. All in all a pleasurable process .love our purchase by the w quickly resolved . Patrick was quick and thorough to cover 100 percent of our questions. All in all a pleasurable process .love our purchase by the way More