Back

Mercedes-Benz of Beaverton

Portland, OR

4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

9275 SW Canyon Rd

Portland, OR

97225

Directions

By Type

Showing 2,870 reviews

September 22, 2021

I had a check engine light issue. It was determined I needed a software upgrade, and that was performed in a timely fashion. More

by MORINERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shak, Vadim Balashov
Sep 23, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 21, 2021

Max carillo made the process smooth and quick!! Great customer service and very through in explaining the process. More

by tinapdx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max carillo
Sep 21, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 21, 2021

Great experience norm was Above and beyond and would definitely recommend and use again anytime More

by Markmowrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with Norman and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 20, 2021

No call back service manager in more than week.Questioning needed work!$100 to change air cleaner Really! More

by HEART2HEARTKT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski
Sep 20, 2021 -

HEART2HEARTKT2000 responded

nothing to change

September 20, 2021

Their lack of knowledge on their own processes cost me 270 miles of driving and 6 man hours for nothing. For their used car warranty I was told I hd to come to their dealership even though I live 4 miles More

by BIRKYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kellie Hanlon, Shack, and service manager
Oct 08, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 17, 2021

Provided loaner which was definitely necesssry as they had the vehicle for a week.. loaner was nice More

by WJHRUBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mercedes-Benz of Beaverton responded

We are very happy to hear Oscar provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 16, 2021

Our salesperson, Dillon Schmidt, made the car buying process easy and seamless. Dillon is a positive asset to Beaverton Mercedes. More

by CRASHCMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do, Romano Boiciuc, Dillon Schmidt
Sep 16, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dillion and the rest of our team, and we look forward to working with you again. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 16, 2021

Great customer service.I was helped by Mr Shak. He was very helpful and friendly. More

by Mscarrasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak dodangoda
Sep 16, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 16, 2021

I'm still facing the same issue. They didn't fix it. I was told that the battery light shouldn't light after their fix, especially if I would drive long distance. I got the warning on a 200 miles drive More

by YOSI.HEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vadim Balashov
Oct 04, 2021 -

Mercedes-Benz of Beaverton responded

Yosi, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 16, 2021

They have always been professional and courteous. The loaner cars are always new and enjoyable to drive More

by FQUANDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Sep 17, 2021 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

...
128
...