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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

October 15, 2021

They did what they said they would do, in. timely manner. Just what you want from. a service department More

by ssbne9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHAQ should be at the top of the list....
Oct 16, 2021 -

Mercedes-Benz of Beaverton responded

We appreciate your business here at Mercedes-Benz of Beaverton. Thank you for taking the time to leave us a great rating. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 15, 2021

Service specialist are very professional and helpful. It is always nice to be talk to them More

by bhargava_sandeep8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 15, 2021

Courteous, professional service. My service advisor Shak was great! Will be back again for service. More

by Wtturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak
Oct 16, 2021 -

Mercedes-Benz of Beaverton responded

It's great to hear that Shak was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! We truly appreciate your business. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 14, 2021

I received good service from this dealer. The location is not far from my home and is easy to get to. More

by ANKWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Oct 15, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 13, 2021

Big shoutout to Tony @ Mercedes in Beaverton!Thank you Big shoutout to Tony @ Mercedes in Beaverton! Thank you Tony for detailing my new jeep! You delivered what you promised and that says a lot about you More

by FERNANDEZ_O12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do, Tony Yan, Vlado Baturan
Oct 13, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Tony and hope you enjoy your new Jeep. We truly appreciate your feedback! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

October 13, 2021

A 90 minute turned into 4 hours and 15 minutes I had to check to see what was happening and was told the car was ready waiting on a wash. It was sitting outside ready to unwashed. More

by wendellisa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

Mercedes-Benz of Beaverton responded

We're sorry, Lisa, that you didn't have a completely satisfying visit. Thank you for your contact information and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 13, 2021

Was very kindly received, but told I needed new tires despite the car only being 2 years old. When I got an outside opinion this was not true. Car was delayed and unwashed and I was left with low tire More

by MCHIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Carillo
Oct 30, 2021 -

Mercedes-Benz of Beaverton responded

We are sorry to hear about your experience, Michelle, and thank you for your feedback. Management will be calling you to further learn about this experience. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Oct 31, 2021 -

MCHIN3 responded

Just an update. I noted that my car was found to be leaking motor oil for a week and I had to return to get it checked out again. Turned out the oil cap was loose and was collecting for a while. Thanks for your attention, Michelle

October 13, 2021

Great service from my representative, Max! He is always polite, and on top of things looking to accommodate my needs. However it seems that somebody touched the door handle inside with dirty black greasy h More

by EDWIN CACERES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maximo
Oct 13, 2021 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with our dealership. It's fantastic to hear that Max provided you with great service. We appreciate your business and regret that we missed the mark on cleaning your vehicle after service. If you would like to discuss this issue further please don't hesitate to reach out to me directly. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 13, 2021

Wait time for service was shorter than expected and WiFi in customer lounge was good so I could work. More

by 4bob.bretl
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Oct 13, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 11, 2021

chris walters is fantastic. i al extremely happy he still is my “guy” even after being promoted to service manager. he and his team of people always make bringing my car in a pleasure. More

by annique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Mercedes-Benz of Beaverton responded

Thank you! Christopher and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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