Mercedes-Benz of Beaverton

Patrick was personable and responsive—trying to figure out how to buy all the company cars from him:) out how to buy all the company cars from him:) More

I was forced to buy this Stargard accessory when I didn't want it. They told me it cannot be removed. Later I found out from their marketing email stating this accessory can be removed. Now I feel being tric want it. They told me it cannot be removed. Later I found out from their marketing email stating this accessory can be removed. Now I feel being tricked and lied to. What's more, after one month of purchase I still haven't received the activation email from Stargard. So basically I overpaid $1000 for the car. I don't care anymore if I will eventually received this Stargard activation. Normally people would forget about this and move on with their new car, but to me this practice is wrong and unethical and must be stopped. Following up: I responded to a private message from their rep, but received no more response in regards to this issue. Via text messages, they agreed to issue me a refund for the Stargard accessory on January 6 2024. After two weeks with no check in my mailbox, I followed up and was told that it would take 6 to 8 weeks. Today is March 13, more than 9 weeks later, and I'm still waiting for the check. I highly doubt they even issued it. Again, completely unacceptable. Down from Two Stars to One Star. I will no longer be buying from this dealer, regardless of how good the deal is. More

I remain very disappointed by the entire experience. The service was unprofessional & dishonest. Terrible. The service was unprofessional & dishonest. Terrible. More

Great place friendly staff overall experience was smooth and pleasant. We have bought Mercedes in other dealerships and this one takes first place in our book. and pleasant. We have bought Mercedes in other dealerships and this one takes first place in our book. More

The sales rep Alora only cares about getting you in to the dealer and does not follows up I haven’t received my 2 key the car was not detail as promise and I got a car that was empty on gas I had to fille the dealer and does not follows up I haven’t received my 2 key the car was not detail as promise and I got a car that was empty on gas I had to filled it up once I left the Mercedes. I also spend an entire day there it was frustrating. More

Had a great overall experience. Went in for a specific used vehicle I saw online. They had the car pulled up to the main parking when I got there, and I had them value my trade whil Went in for a specific used vehicle I saw online. They had the car pulled up to the main parking when I got there, and I had them value my trade while I was on the test drive. I told them what the terms would need to be in order for me to purchase the vehicle and they actually listened. Sure we went back and forth in negotiations but the whole process was respectful both in their verbal approach and their respect of my time. The whole process was the best I have experienced at any dealership, they were kind and efficient and didn’t talk down to me or try and make me stretch outside of my financial means to make the deal happen. Of the over ten car buying proceeds I’ve gone through, this was the best one. More

Ryan Kritz, and Garrett Heinetz went above and beyond and stayed late to get us into our 2020 E350. Ryan has been there every time I’ve texted a question, always happy to help out. There were some interestin stayed late to get us into our 2020 E350. Ryan has been there every time I’ve texted a question, always happy to help out. There were some interesting circumstances about our purchase and Mercedes of Beaverton handled it all with aplomb and were respectful and helpful the entire time! Always greeted when we walk in the door! We can’t say thank you enough!! We LOVE our new (to us) Mercedes! Thank you Ryan, Garrett and Mercedes of Beaverton!! More

Great service and very friendly. Helped me out a lot and would definitely buy a car from them again! Helped me out a lot and would definitely buy a car from them again! More

Jeff Cook was wonderful to work with. Very professional, knowledgeable, and best of all kind. We were able to purchase the vehicle online with no difficulties, and he gave us a great deal Very professional, knowledgeable, and best of all kind. We were able to purchase the vehicle online with no difficulties, and he gave us a great deal! More

I did the whole vehicle purchase online and through text. We had to travel almost 200 miles and the sales personnel contacted us to make sure our trip was going ok. We arrived at the dealership and the veh We had to travel almost 200 miles and the sales personnel contacted us to make sure our trip was going ok. We arrived at the dealership and the vehicle was sitting out front ready to go with a full tank of gas. The paperwork was a breeze, the entire buying process was great from beginning to end. More