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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

December 11, 2021

Robert handled the transaction very smoothly and friendly. Through texting he accurately described the cars that suited my needs. He arranged the best pricing and was flexible when I decided not to More

by Karen Malkewitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Olsen
Dec 11, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, Karen! Here at Mercedes-Benz of Beaverton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

December 11, 2021

Excellent work. Feels like they really care about their clients. Love the work done on certified pre-owned vehicles. It feels brand new. More

by Karen Malkewitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Olsen
Dec 11, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us, Karen. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 11, 2021

Great experience. But I wish they at least cleaned my car when I had my tire replaced. More

by CratonHighways
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamu Kaehu-Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 10, 2021

Your Express Service needs better communication. Your service agents and advertising state 1 hour or less, being the 7am scheduled appointment didn’t think 2.5 hours later I’d finally be able to leave. More

by DHABER0988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Dec 11, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your feedback. We aim for 100% customer satisfaction and we're sorry that we missed the mark here. Please don't hesitate to reach out if there is anything we can do to turn this around for you. We appreciate your business and hope you will give us another opportunity to serve you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 10, 2021

Waiting time was too long. They told me that wait time is about 1.5 to 2 hours for the service. It took me 3.5 hrs in waiting room. I took action in looking for an answer then they went into processing my ch More

by KIET.DO55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max ?
Dec 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 10, 2021

Terrible customer service, I go into each appointments hoping to have a better experience than the last and that has not been the case but sadly it is not. Definitely not the level of service you would ex More

by LLODESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
My previous advisor was Matt- I was to meet with Brittany today but it was her day off
Dec 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry that you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 09, 2021

I would like to say Bruce r hey amazing guy helping me on this process More

by ANTONIO16
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
N/A, Bruce Stomenger
Dec 09, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for choosing Mercedes-Benz of Beaverton! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

December 09, 2021

Very pleasant to deal with and price for services was way less expensive than expected. More

by Terrel111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Dec 10, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 09, 2021

The people are overall great there. Had a great experience compared to the Portland location. The only thing I would like to see improved would be the communication between the sales rep and cust More

by EVERARDO44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton
Dec 10, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

December 08, 2021

Worked with me to spread out maintenance, scheduled most important, delayed some, found a discount. More

by JOHN.WILLIAM.MATHEWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Dec 08, 2021 -

Mercedes-Benz of Beaverton responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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