Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,870 reviews
Very personable, help you right away and care about their customers. Don’t go through the 1800 # for car service. Need to communicate directly with the service people. customers. Don’t go through the 1800 # for car service. Need to communicate directly with the service people. More
The Customer service is outstanding. Good people! Great service. Thanks for being flexible and accommodating. service. Thanks for being flexible and accommodating. More
Bruce Stromenger is an amazing sales person , his customer service was outstanding! He was able to deliver me the car and provide constant updates during the process. I will return back to this dea customer service was outstanding! He was able to deliver me the car and provide constant updates during the process. I will return back to this dealership for future buying experience More
i could not find out the status ofmy car -- I called 8 times. The Call Center could never get me to a Service Rep. I left numerous messages. The car repair took approx. 10 days. times. The Call Center could never get me to a Service Rep. I left numerous messages. The car repair took approx. 10 days. More
I brought the vehicle in for two things. One was for a service bulletin the second was for a problem with the speakers associated with the phone. The service advisor did some research and found a recall f service bulletin the second was for a problem with the speakers associated with the phone. The service advisor did some research and found a recall for speakers which solved the issue. The advisors research was key to determining the root cause of the issue. More
I was disappointed when my phone calls were never returned to find out a date when my car would be ready. Right now I still have one more question ....I wish your office would be more receptive to ca returned to find out a date when my car would be ready. Right now I still have one more question ....I wish your office would be more receptive to calls during service of my car. More
Over promises and under delivers. If they say a fix is going to take two days, always plan to not have your car for 5. I always have to be the one to call and get an update, I’m never the one to just rece going to take two days, always plan to not have your car for 5. I always have to be the one to call and get an update, I’m never the one to just receive an update. Every experience here has been frustrating. More
I have enjoyed many years with Beaverton Mercedes! They have always been super and would refer anyone to them! Thank you have always been super and would refer anyone to them! Thank you More
I recently had my GLC300 in for a new windshield. With Heads up display and surround view cameras and distronic cruise control I only wanted an MB dealer to install it. Of course everything went as planne Heads up display and surround view cameras and distronic cruise control I only wanted an MB dealer to install it. Of course everything went as planned and now the GLC is as good as ever. More