Back

Mercedes-Benz of Beaverton

Portland, OR

4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

9275 SW Canyon Rd

Portland, OR

97225

Directions

By Type

Showing 2,870 reviews

January 15, 2022

Shak was good to work with ... he kept me up to date whether he called me or I called dealership ... I'm looking forward to aleak-free trunk as the NW Winter - with rain - continues More

by 2005 MBz E-Diesel
Recommend Dealer
Yes
Employees Worked With
Shak Doda goda
Jan 15, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 15, 2022

Great customer service, friendly staff and very easy to schedule an appointment. Good business hours for those of us that work late. More

by ROJAS_ALONDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Jan 15, 2022 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 14, 2022

Would like for them to answer the phone or get a call back on time. After the vehicle was done communication. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jan 15, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team, Andy. We appreciate your business and hope to see you again. Please feel free to reach out to me directly if I can be of any assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 14, 2022

Give discounts to seniors/ex-military. Lower diagnostic charge. Answer phone quickly (remove extra gibberish). More

by DIAL88KEYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak Dodangoda
Jan 15, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your candid feedback. Customer satisfaction is our top priority, and I apologize if you had anything less than a 5-star experience. Please don't hesitate to reach to me directly if you would like to share some detail. We appreciate your business and hope to see you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 13, 2022

Very slow and too expensive as a service dep so I don’t recommend that to a friend More

by Owner
Recommend Dealer
No
Employees Worked With
Bryan Coughlin
Feb 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 12, 2022

This is the worst MB dealership I’ve ever had the displeasure of purchasing from. As a long time MB owner, I have dealt with many dealerships and the level of professionalism at the Beaverton locatio More

by designpro
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Graham, Thien Do, Dale Acelar
Jan 29, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

January 12, 2022

Bought a car, blow the engine in less then 2 years…. Wouldn’t honor premium warranty… very upset More

by BOBBYFOUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski, Vadim Balashov
Jan 29, 2022 -

Mercedes-Benz of Beaverton responded

Bobby, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 11, 2022

Excellent communication and friendly service. Loaner car provided was brand new! Definitely be bringing my car back for years to come. More

by DEVINBYERLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Jan 12, 2022 -

Mercedes-Benz of Beaverton responded

Devin, It's great to hear that NOrman and Max were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 10, 2022

Told me up front that problem is under warranty. No disqualifications because I didn’t jump through a bunch of hoops or make all the holes in cheese line up. More

by PICKELL5141
Price
Recommend Dealer
Yes
Employees Worked With
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. Chy and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 09, 2022

When I originally called to make an appointment I couldn’t get through to anyone so left a message for someone to call me back. After waiting several days I had to call back on my own. It seems th More

by WILK3009
Recommend Dealer
No
Employees Worked With
No idea who I worked with. It was a short visit when I pick up the car
Jan 26, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

...
101
...