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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 793 reviews
October 21, 2014
Love my ML350 My husband for whatever reason has always said he did not want to own a MB. Well one evening we rode through the lot and Stephen Holliday greeted us a My husband for whatever reason has always said he did not want to own a MB. Well one evening we rode through the lot and Stephen Holliday greeted us and offered for my husband to just drive an ML 350. Well the car sold itself!! Stephen met us the next day for the purchase. We have owned and been happy with Lexus and their service for years, but we're ready for a change. But I have to admit Stephen treated us so wonderful and had the sale completed in record time! He has called and checked on how we are enjoying the car and has offered for me to come in and he will go over all of the bells and whistles with me. As for now we are definitely sold on Mercedes!! Thank you Stephen! More
by jujupage
October 11, 2014
Knock your socks off! This was by far the best car buying experience. Just when I had given up hope on buying a car without any hassle, I meet Wes. I was shopping for a c This was by far the best car buying experience. Just when I had given up hope on buying a car without any hassle, I meet Wes. I was shopping for a car and I messaged MB of BR on-line. Wes took the sale to another level. I buy cars for my wife and I pretty frequently and you can bet I will never buy another car from any other salesman or dealership. I just love My CLS550. I will definitely be a returning customer. Geaux Mercedes Benz of Baton Rouge More
by rich_boy
Employees Worked With
Wes Ceravola
September 09, 2014
Satisfaction exceeded Awesome experience! Wes and Stevie are the bomb.com! Everything I asked for they delivered. Wes definitely exceeded my expectations. Will def be refer Awesome experience! Wes and Stevie are the bomb.com! Everything I asked for they delivered. Wes definitely exceeded my expectations. Will def be referring friends and family to Mercedes Benz of Baton Rouge. More
by Jamiecla
Employees Worked With
Stevie , Wes Ceravola
August 21, 2014
True to Word After shopping locally, I messaged MB of Baton Rouge on-line inquiring about a car I viewed on there website. I promptly received a call from Wes. H After shopping locally, I messaged MB of Baton Rouge on-line inquiring about a car I viewed on there website. I promptly received a call from Wes. He promised that if I went to see him, he make sure I receive the best possible deal. Well, my wife and I held him to his word and we left in a NEW Black 2014 E350!! We went from a BMW to a Lexus and finally Mercedes Benz. Best decision we ever made about a car. We traveled to Disney World a week later and it was the most comfortable trip ever. Thanks Wes for following up on your end of the deal!! I would recommend MB of Baton Rouge and Wesley Ceravola to any of my friends or family members. More
by TJFrederick
Employees Worked With
Wes Ceravola
July 31, 2014
With a bow on top! Wonderful experience! Large selection and helpful staff ready to assist you into the Mercedes Benz family. I will definitely be a returning customer. Wonderful experience! Large selection and helpful staff ready to assist you into the Mercedes Benz family. I will definitely be a returning customer. Highly recommend this excellent team. More
by Melanieproge
Employees Worked With
Wes Ceravola
July 31, 2014
Best Experience Ever Buying A Car ***** I highly recommend the Mercedes dealership of Baton rouge. I am on my second car in 3 years and can not say enough positive things about my sales pers I highly recommend the Mercedes dealership of Baton rouge. I am on my second car in 3 years and can not say enough positive things about my sales person and the overall level of accommodation. My sales rep was Wes Ceravola and he was very professional. I live in New Orleans 5 mins from a dealership but I choose to do business with the one 100 miles away. i purchased the car by phone and the next day he drove it to my home-also note it was a Sunday. I got everything I wanted! The car, the color, the package and he paid off my existing loan and matched my previous note. Wes made buying a car a very pleasant event for me! I highly recommend the dealership but a must is having Wess Ceravola as your sales representative. A very happy customer! More
by frenchantiques
June 20, 2014
Above and Beyond First let me start by saying, coming from BMW, where the customer service is great, I was a little hesitant. Then after only having my 2014 C250 for First let me start by saying, coming from BMW, where the customer service is great, I was a little hesitant. Then after only having my 2014 C250 for not even a month and the check engine light came on, I was thinking "What have I done?" I took the car in to be checked and was told they needed to keep it for at least 48 hrs but didn't have a loaner available for 3 weeks!!! I couldn't be without a car for 2 or more days, so I was told to drive the car until they had a loaner available but if the car started acting up I would need to bring it in immediately :/ A day after I left the from the service visit, the car started bucking and wouldn't accelerate. I immediately called my sales person, Scott McDaniel, told him the situation and he said "I told you I would take care of you, let me see what I can do." Well, needless to say Scott McDaniel went above and beyond and found me a loaner immediately so that I could bring my brand new car in to be fixed. I just want to say, "Thank you, Scott McDaniel, for treating me like a valued customer and not just another car buyer!" More
by trjohnson
Employees Worked With
May 23, 2014
Sales Very friendly and helpful staff. Was not intending to buy a car from this dealership. Was just looking and if I saw something at the right price I wou Very friendly and helpful staff. Was not intending to buy a car from this dealership. Was just looking and if I saw something at the right price I would return to Metairie and purchase there. Wes, however was such a pleasant salesman , I felt very comfortable with him. While buying a new car is not the most pleasant of experiences, Wes made it a better experience . He is an asset to this dealership and would recommend my friends and family to him without hesitation. Thank you Wes! Sharon Le B More
by 12241952
Employees Worked With
Wes Ceravola
May 21, 2014
Leasing made easy I knew I wanted a specific slk250. I immediately told Wes to give me his best deal as I had a couple of other dealers competing. He put together a pac I knew I wanted a specific slk250. I immediately told Wes to give me his best deal as I had a couple of other dealers competing. He put together a package within an hour. I asked for some modifications and he agreed. Since this was an out of town deal, he offered to bring the car to my city that day with the paperwork. He showed up that afternoon (with his poor wife and two year old following in their personal car). He then spent an additional 2 hours going through every detail of our new Mercedes making sure we understood everything. So at the end of the day, I got the deal I wanted, the car hand delivered, and no buyers remorse ( which is almost always the case). No brainer to deal with Wes and mercedes Baton Rouge again More
by Srosenz
Employees Worked With
Wes, Wes Ceravola
May 15, 2014
Great experience Scott McDaniel made this purchase enjoyable and easy. I would recommend family and friends to shop at Mercedes Benz of Baton Rouge and ask for Scott Scott McDaniel made this purchase enjoyable and easy. I would recommend family and friends to shop at Mercedes Benz of Baton Rouge and ask for Scott. More
by leowms1
Employees Worked With
