Mercedes-Benz of Baton Rouge

Overall outstanding experience Our salesman, Hatem, was outstanding. Very knowledgeable and helpful. He was able to answer all of our questions in detail and show us features that w Our salesman, Hatem, was outstanding. Very knowledgeable and helpful. He was able to answer all of our questions in detail and show us features that we were not aware existed. The girl who handles our financing, Alex, was very thorough and helpful. Overall a great experience without the pressure to buy that you feel at some dealerships. More

Great Experience at MBOBR My Experience and Service went very well at MBOBR,I have made my second vehicle purchase this year if you are a friend may be thinking about purchasin My Experience and Service went very well at MBOBR,I have made my second vehicle purchase this year if you are a friend may be thinking about purchasing a Mercedes ask for Scott Mcdainel in Sales you will not be dissapointed!! More

Great Experience Overall my experience was great. It took a few days to secure the exact car I wanted, but Michael kept me informed through the process. The other staf Overall my experience was great. It took a few days to secure the exact car I wanted, but Michael kept me informed through the process. The other staff was also very accommodating and willing to answer all questions. More

Mbc300 Matt hill was a wonderful sales consultant. Couldn't have had a better experience with them. Total pleasure to work with. Went above and beyond for us Matt hill was a wonderful sales consultant. Couldn't have had a better experience with them. Total pleasure to work with. Went above and beyond for us and was super fun. More

Courtesy and Service Margie is outstanding. She is always courteous, caring and goes above and beyond every time a service issue arises. The service itself from the backst Margie is outstanding. She is always courteous, caring and goes above and beyond every time a service issue arises. The service itself from the backstop is also always excellent. I am very pleased with Margie as well as the team from upper level management, Nick, Kyle, Gwen to Lynn and Kelly in sales to Dan in service. More

Allen Misher is the BEST! We showed up before the dealership's opening time and began to walk away. Mr Misher opened the door and asked if we were here to see someone. We told We showed up before the dealership's opening time and began to walk away. Mr Misher opened the door and asked if we were here to see someone. We told him no we were just looking. He let us in and proceeded to patiently help us ALL day. I drive the vehicles that I was considering multiple times. He was the very knowledgable and accommodating. We were looking for a family car and left with a GLE450 Coupe!! Allen was the best! More

Easy to work with Rene and Gina were a pleasure to work with. They answered my many questions as I made my decision about purchasing a vehicle. Everyone at Mercedes Ben Rene and Gina were a pleasure to work with. They answered my many questions as I made my decision about purchasing a vehicle. Everyone at Mercedes Benz of Baton Rouge obviously value the customer. More

Great experience I was In and out quickly. Friendly, great experience. I would recommend to friends and family. The C showroom was very comfortable. The Sales associ I was In and out quickly. Friendly, great experience. I would recommend to friends and family. The C showroom was very comfortable. The Sales associate was very knowledgeable. More

New Lease! Fresh Look! Great service, great pricing, and great selection. These three items brought me 7 hours to this particular dealership. After we signed for the car, we Great service, great pricing, and great selection. These three items brought me 7 hours to this particular dealership. After we signed for the car, we got an awesome tutorial as well. MBrace is live and can unlock my car from my phone. Very slick. More

Good Sales, Awful Mechanics, Understaffed Service Department I've serviced two sprinters for a few years and have bought one used sprinter from them. Their service department experience was not up to the cali I've serviced two sprinters for a few years and have bought one used sprinter from them. Their service department experience was not up to the caliber that I would expect from a commercial service center, or a luxury dealership, or even my local mechanic down the road. They are nice and are doing the best they can, but they do not meet the needs of our company, as a commercial vehicle owner. I would not recommend your service department to anyone at this time. Their mechanics have not fixed problems and we often have to have repeat visits, their service department struggles to keep up with customer volume and is not able to answer phones or return phone calls in a timely manner. Their sales department makes guarantees that their service department will fix an issue for a used vehicle as a condition of purchase, but the service department cannot deliver. You may want a Sprinter, but go buy a Ford Transit Commercial instead. More