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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 793 reviews
December 19, 2015
Purchase Matt was excellent.people very frienfly pricing could have been better but people nice helped me to understand financing/leasing.would recommend to ot Matt was excellent.people very frienfly pricing could have been better but people nice helped me to understand financing/leasing.would recommend to others.nice More
by SBR 1234
December 15, 2015
Excellent Service Recently I took my car in for service at the Mercedes Benz dealership in Baton Rouge, LA. Mrs. Andrea Bridwell was the service advisor. As always An Recently I took my car in for service at the Mercedes Benz dealership in Baton Rouge, LA. Mrs. Andrea Bridwell was the service advisor. As always Andrea provided excellent customer service. I needed to have Service A, front and rear brakes and some other miscellaneous repairs. She set up a loaner vehicle for me to use while my car was being serviced. While they were checking the vehicle an additional problem was found with the turbo seal. She notified me of the details and I gave permission to go on to repair that also. The service was completed in a very timely manner. When I went to pick up my car Andrea reviewed with me all of the service details and also gave me an estimate on other minor repairs that I will get at a later time. Andrea has a warm beautiful personality. She is always very pleasant and professional. I'm glad she is my service advisor. More
by Grace
Employees Worked With
December 14, 2015
Overall outstanding experience Our salesman, Hatem, was outstanding. Very knowledgeable and helpful. He was able to answer all of our questions in detail and show us features that w Our salesman, Hatem, was outstanding. Very knowledgeable and helpful. He was able to answer all of our questions in detail and show us features that we were not aware existed. The girl who handles our financing, Alex, was very thorough and helpful. Overall a great experience without the pressure to buy that you feel at some dealerships. More
by MDCamp14
Employees Worked With
Alex Peck, Hatem Habbouch
December 11, 2015
Great Experience at MBOBR My Experience and Service went very well at MBOBR,I have made my second vehicle purchase this year if you are a friend may be thinking about purchasin My Experience and Service went very well at MBOBR,I have made my second vehicle purchase this year if you are a friend may be thinking about purchasing a Mercedes ask for Scott Mcdainel in Sales you will not be dissapointed!! More
by 2 Mercedes Benz Whips in 2015
Employees Worked With
November 18, 2015
Great Experience Overall my experience was great. It took a few days to secure the exact car I wanted, but Michael kept me informed through the process. The other staf Overall my experience was great. It took a few days to secure the exact car I wanted, but Michael kept me informed through the process. The other staff was also very accommodating and willing to answer all questions. More
by K_preston
Employees Worked With
Alex, Erika Higginbotham
November 11, 2015
Mbc300 Matt hill was a wonderful sales consultant. Couldn't have had a better experience with them. Total pleasure to work with. Went above and beyond for us Matt hill was a wonderful sales consultant. Couldn't have had a better experience with them. Total pleasure to work with. Went above and beyond for us and was super fun. More
by Meg0313
Employees Worked With
October 22, 2015
Courtesy and Service Margie is outstanding. She is always courteous, caring and goes above and beyond every time a service issue arises. The service itself from the backst Margie is outstanding. She is always courteous, caring and goes above and beyond every time a service issue arises. The service itself from the backstop is also always excellent. I am very pleased with Margie as well as the team from upper level management, Nick, Kyle, Gwen to Lynn and Kelly in sales to Dan in service. More
by katariamd
Employees Worked With
Other Employees :
Marjorie Reiff, Kellie McNemar
October 22, 2015
Allen Misher is the BEST! We showed up before the dealership's opening time and began to walk away. Mr Misher opened the door and asked if we were here to see someone. We told We showed up before the dealership's opening time and began to walk away. Mr Misher opened the door and asked if we were here to see someone. We told him no we were just looking. He let us in and proceeded to patiently help us ALL day. I drive the vehicles that I was considering multiple times. He was the very knowledgable and accommodating. We were looking for a family car and left with a GLE450 Coupe!! Allen was the best! More
by Lisa James
Employees Worked With
Other Employees :
Alexander was finance I believe. She was very knowledgeable and personable!
October 16, 2015
Easy to work with Rene and Gina were a pleasure to work with. They answered my many questions as I made my decision about purchasing a vehicle. Everyone at Mercedes Ben Rene and Gina were a pleasure to work with. They answered my many questions as I made my decision about purchasing a vehicle. Everyone at Mercedes Benz of Baton Rouge obviously value the customer. More
by Jeanim
Employees Worked With
Gina messina, Travis Stead
October 13, 2015
Great experience I was In and out quickly. Friendly, great experience. I would recommend to friends and family. The C showroom was very comfortable. The Sales associ I was In and out quickly. Friendly, great experience. I would recommend to friends and family. The C showroom was very comfortable. The Sales associate was very knowledgeable. More
by Kimberly
