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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
February 15, 2016
Excellent Service, communication, and all around experience. Andrea always takes care of me when I bring my mercedes in and could not be happier with my over all experience there. I will always resort to Andrea Andrea always takes care of me when I bring my mercedes in and could not be happier with my over all experience there. I will always resort to Andrea when in need of service at MBOBR. More
by HiPerformanceDetail
Employees Worked With
February 14, 2016
Purchased a new AMG I Had a very efficient and productive trip to the Baton Rouge Mercedes Benz dealership. Everyone was professional and courteous. I highly recommend th I Had a very efficient and productive trip to the Baton Rouge Mercedes Benz dealership. Everyone was professional and courteous. I highly recommend this dealership. More
by Joe217
February 06, 2016
Service Everything was fine. I'm waiting for the warranty report from you to see if I am able to afford the prescribed services. Andrea was wonderful. Everything was fine. I'm waiting for the warranty report from you to see if I am able to afford the prescribed services. Andrea was wonderful. More
by Thelma
Employees Worked With
January 21, 2016
Routine maintenance and warranty repair Service was done in a timely manner, and warranty work was completed as described. Having a loaner car for me everytime I need it is a huge part of w Service was done in a timely manner, and warranty work was completed as described. Having a loaner car for me everytime I need it is a huge part of why I take my vehicle to MBof BR. I would not hesitate to refer someone to them! More
by Mtbeard85
Employees Worked With
Marjorie Reiff
January 14, 2016
An excellent experience Marjorie Reiff in my opinion is your best service writer there, she is very knowledgeable and always willing to go the extra mile to help out whateve Marjorie Reiff in my opinion is your best service writer there, she is very knowledgeable and always willing to go the extra mile to help out whatever the need is. Her follow up on concerns is never a problem. I would recommend Marjorie to any of my friends or coworkers. I look forward to my visits there. More
by Gizzy01
Employees Worked With
All your Sprinter technicians or outstanding, Marjorie Reiff
January 08, 2016
Very friendly experience I always like the friendly experience and the quality of service that I have always received . I plan to purchase a Nother Mercedes in the very near f I always like the friendly experience and the quality of service that I have always received . I plan to purchase a Nother Mercedes in the very near future More
by BobbyBatiste4863
Employees Worked With
January 04, 2016
Merry Christmas to me! Great experience purchasing my dream car on Christmas Eve. Professional service, no hassle, fair deal. Scott was extremely easy to work with and did w Great experience purchasing my dream car on Christmas Eve. Professional service, no hassle, fair deal. Scott was extremely easy to work with and did what it took to seal the deal. This was our first experience with a Mercedes dealership and we couldn't be more pleased. More
by Lifeisgood
December 31, 2015
Great service perfect car General Sales Manager Hess and his team helped me find the perfect car I wanted and providing me with superior service. I am very satisfied with my 09 General Sales Manager Hess and his team helped me find the perfect car I wanted and providing me with superior service. I am very satisfied with my 09 C63 AMG and the service provided to me More
by PhanC63
December 19, 2015
Purchase Matt was excellent.people very frienfly pricing could have been better but people nice helped me to understand financing/leasing.would recommend to ot Matt was excellent.people very frienfly pricing could have been better but people nice helped me to understand financing/leasing.would recommend to others.nice More
by SBR 1234
December 15, 2015
Excellent Service Recently I took my car in for service at the Mercedes Benz dealership in Baton Rouge, LA. Mrs. Andrea Bridwell was the service advisor. As always An Recently I took my car in for service at the Mercedes Benz dealership in Baton Rouge, LA. Mrs. Andrea Bridwell was the service advisor. As always Andrea provided excellent customer service. I needed to have Service A, front and rear brakes and some other miscellaneous repairs. She set up a loaner vehicle for me to use while my car was being serviced. While they were checking the vehicle an additional problem was found with the turbo seal. She notified me of the details and I gave permission to go on to repair that also. The service was completed in a very timely manner. When I went to pick up my car Andrea reviewed with me all of the service details and also gave me an estimate on other minor repairs that I will get at a later time. Andrea has a warm beautiful personality. She is always very pleasant and professional. I'm glad she is my service advisor. More
by Grace
Employees Worked With
