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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
July 26, 2016
Great service, as always. Thanks, Andrea Professional, courteous, understanding service as usual. No high pressure settling on extra service, but a list and explanation of service events and Professional, courteous, understanding service as usual. No high pressure settling on extra service, but a list and explanation of service events and priorities to budget for in the future. More
by M.B. Rocks
Employees Worked With
Other Employees :
Marjorie is our regular and is wonderful, and Andrea is super, too
July 08, 2016
Once Again, Yes, another vehicle. Excellent customer service. Pleasant, helpful and done in a timely manner. Allyson was likable from the moment we met her. Once you drive a MB, Excellent customer service. Pleasant, helpful and done in a timely manner. Allyson was likable from the moment we met her. Once you drive a MB, you will never be happy in another vehicle. MBofBR is excellent for service and sales. Will not shop anywhere else. Well done! More
by Spoiled Wife
July 03, 2016
50 years in the making Both my parents drive MB; I never thought I could afford them. Allen introduced me to CPO, I compared to other similar models and MB was more in line Both my parents drive MB; I never thought I could afford them. Allen introduced me to CPO, I compared to other similar models and MB was more in line with what I could afford. I just might get another one in December. More
by Frasermkt
June 30, 2016
Fantastic buying experience...HIGHLY RECOMMEND! Hatem was the representative who helped me and made the process super-easy for me...trade-in, new vehicle everything. It was a first-class experience Hatem was the representative who helped me and made the process super-easy for me...trade-in, new vehicle everything. It was a first-class experience and I whole-heartedly recommend Hatem and MB of BR to anyone. More
by Gary985
Employees Worked With
Hatem Habbouch, Alex Peek
June 24, 2016
Service Thanks for making it so easy! Great customer service and experience. Drop off was easy. Nice to have a loaner car. Great job at keeping me updated Thanks for making it so easy! Great customer service and experience. Drop off was easy. Nice to have a loaner car. Great job at keeping me updated More
by Smp18
June 01, 2016
Thank you so so much Gregory Martinez I purchase the wrong front light on my last visit to Mercedes Benz of Baton Rouge I can back to exchange it stressing out because I didn't know anyth I purchase the wrong front light on my last visit to Mercedes Benz of Baton Rouge I can back to exchange it stressing out because I didn't know anything about parts or repairs. Gregory Martinez was very helpful, put my mind at ease, he got me the right light, had it properly installed in a short amount of time and I smiled all the way back to work.... Love it.... Thank you Gregory Martinez More
by Sandra
Employees Worked With
Greg, Martinez, Greg Martinez
May 22, 2016
A Huge Thank you to Wes Caravola and Alex Peek Kudos to your company. I came to Mercedes in January and tried to get a car. I was so disappointed that because of my credit I was denied. Wes told Kudos to your company. I came to Mercedes in January and tried to get a car. I was so disappointed that because of my credit I was denied. Wes told me what to do and to come back in 5 months. Although kinda let down, I followed his advice and I am now the owner of a 2016 C300. Wes was amazing, personable, considerate and my wife and I thoroughly enjoyed being there with him through the process. Alex Peek then took us over and she was amazing. Sweet, knowledgeable, and was excited for us. If you could clone them and have others like them at your dealership, you would certainly continue to be the place of choice. Thank you Les and Alex for all of your help, support, and excitement. We appreciate you! More
by JamesSmith1906
Employees Worked With
Wes Ceravola, Alex Peek
May 17, 2016
Service I love texting and emails. This made it easier to communicate, since I am not able to answer my phone at all times. This is important for me I love texting and emails. This made it easier to communicate, since I am not able to answer my phone at all times. This is important for me More
by Bwisekal
Employees Worked With
May 17, 2016
Excellent Thanks to Jason for getting me in and out. Great attitude and he really took care of me. Thanks. Can't wait until my next visit Thanks to Jason for getting me in and out. Great attitude and he really took care of me. Thanks. Can't wait until my next visit More
by Jamione
Employees Worked With
Jason Blakenbiller
May 16, 2016
New Vehicle Excellent Customer Service. Very helpful during the buying process and willing to find something that suited our needs. I will definitely recommend Me Excellent Customer Service. Very helpful during the buying process and willing to find something that suited our needs. I will definitely recommend Mercedes Benz of Baton Rouge. More
by Eyerlande
Employees Worked With
