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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 793 reviews
September 04, 2016
Service D Very professional. Josh Marchan very friendly. Explained exactly what was to be serviced for service D. Received a follow-up of what time car woul Very professional. Josh Marchan very friendly. Explained exactly what was to be serviced for service D. Received a follow-up of what time car would be finished. Excellent service. More
by sweet sugar859
Employees Worked With
Josh Marchan
August 24, 2016
Outstanding Service Mercedes Baton Rouge is quite possibly one of the most professional and customer oriented dealerships I have ever dealt with. They are always informat Mercedes Baton Rouge is quite possibly one of the most professional and customer oriented dealerships I have ever dealt with. They are always informative and they ensure that you understand both the requirements for your vehicle and the associated costs. You can count on the highest quality of service being delivered to your vehicle and they go out of their way to ensure all the customers needs are met. Awesome staff!! Awesome vehicle!! Awesome service!! Thanks More
by Sapper
Employees Worked With
Josh Marchan
August 17, 2016
Service Excellent service! Josh was very friendly and helpful! Very easy experience. Everything was done in a timely manner and the waiting area was very nice Excellent service! Josh was very friendly and helpful! Very easy experience. Everything was done in a timely manner and the waiting area was very nice More
by rcwitcher
Employees Worked With
Josh Marchan
August 12, 2016
Great Experience Upon making appointment to bring my car in for service, the employee checked stock for tire that was needed, had the part ordered that afternoon with Upon making appointment to bring my car in for service, the employee checked stock for tire that was needed, had the part ordered that afternoon with an overnight delivery and made the appointment for service the next afternoon. More
by OCON
Employees Worked With
Josh Marchan
August 10, 2016
Great experience Went in for service A. They set up an appointment that was convenient for my schedule and had a vehicle for me to use to run errands. Went in for service A. They set up an appointment that was convenient for my schedule and had a vehicle for me to use to run errands. More
by Hinkley
August 08, 2016
Service A+++. Great job great loaner vehicle. Fast and on time service. Friendly staff. Clean and comfortable lounge area. Car was cleaned when it was return A+++. Great job great loaner vehicle. Fast and on time service. Friendly staff. Clean and comfortable lounge area. Car was cleaned when it was returned to me also More
by Mb2016
August 02, 2016
Great experience The Service department is excellent. it has improved tremendously from when I purchased my first Mercedes in 2013. The staff and system is suffici The Service department is excellent. it has improved tremendously from when I purchased my first Mercedes in 2013. The staff and system is sufficient to handle clients efficiently and in a timely manner. More
by Repairman
August 02, 2016
Excellent Service I bought my car from Scott McDaniel last November and he was above and beyond the accommodating. Dan Davenport and Scott helped me servicing my vehicl I bought my car from Scott McDaniel last November and he was above and beyond the accommodating. Dan Davenport and Scott helped me servicing my vehicle in my home town 6 months later! I would recommend the two of the to of them to everyone I know. Excellent service and above accommodating!!! More
by Angie
July 31, 2016
Great guy I went In for a couple of parts barely knew what I was talking about. George's knowledge and experience was overwhelming. Thanx dude your awesome I went In for a couple of parts barely knew what I was talking about. George's knowledge and experience was overwhelming. Thanx dude your awesome More
by Thor clk500
Employees Worked With
George
July 31, 2016
Vacation July 30 2016 Wes is AWESOME! This man drove all the way from Baton Rouge to Panama City Beach, FL to bring my wife and I the paper work to sign for her new 2016 Me Wes is AWESOME! This man drove all the way from Baton Rouge to Panama City Beach, FL to bring my wife and I the paper work to sign for her new 2016 Mercedes CLA. The service that BR Mercedes has given us is outstanding. My wife and I can't say enough good things about this dealership. Everyone there has been awesome, friendly, helpful, and down to earth. Wes and everyone at BR Mercedes hAve set the standard very high as far as service and customer care. We just became life long friends and future buyer's of Mercedes of Baton Rouge! Thanks Wes and everyone for your help!!!!!! More
by Olivia2009
Employees Worked With
Wes Ceravola, Allyson Angle
