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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
January 11, 2017
Efficient professional way to do business Im on my third car but first time I have completed a lease cycle; turning in the car when the lease is up, and driving off in a new car and new lease Im on my third car but first time I have completed a lease cycle; turning in the car when the lease is up, and driving off in a new car and new lease in about an hour. That is amazing. More
by Callicott, Macon#1
Employees Worked With
Other Employees :
Kelli , Travis Stead, Kellie McNemar, Alex Peek
January 06, 2017
Made it happen! Had an accessory put in before scheduled date in a timely fashion. Goes above and beyond to help serve his customers. Thanks to Nick for getting my ri Had an accessory put in before scheduled date in a timely fashion. Goes above and beyond to help serve his customers. Thanks to Nick for getting my ride clean as well. More
by Rod
December 26, 2016
Great Experience Mr. Lee has sold my parents Catherine and Charlie many Benzes(25 years of Mercedes). He very upfront and communicates well with customers. I see why m Mr. Lee has sold my parents Catherine and Charlie many Benzes(25 years of Mercedes). He very upfront and communicates well with customers. I see why my parents deal with him and now I have had the pleasure. More
by Rod
Employees Worked With
Dennis Lee
December 26, 2016
Very helpful Have been to MBOBR to have issue with MB Apps resolved issue still exits. I am awaiting whatever updates need to be sent to dealer to manually instal Have been to MBOBR to have issue with MB Apps resolved issue still exits. I am awaiting whatever updates need to be sent to dealer to manually install on my C-Class, The staff has been very helpful but I want my product to work correctly, I did complain of a scratch left of my truck and Mr Davenport tried to polish scratches out but they are still there, More
by Rod
Employees Worked With
November 17, 2016
2013 GL350 I dropped my vehicle off 2 weeks ago and no one can tell me when it will be ready. The vehicle went in for a known issue and it took a week to order p I dropped my vehicle off 2 weeks ago and no one can tell me when it will be ready. The vehicle went in for a known issue and it took a week to order parts and now they just called 2 weeks after it was dropped off to tell me the timing belt kit is missing a part. The vehicle is under warranty but they say they don't have a loaner for me. They are wanting to send me to enterprise to rent a Chevy. Looks like this is what I should have bought since we don't seem to be able to get this vehicle back together. My experience from the time I purchased this vehicle from Mercedes of BR all the way to servicing of this vehicle has been less than positive. Josh is a nice guy but I'm just my vehicle back repaired correctly!! More
by Marc Robin
November 07, 2016
Unbelievably helpful! Everyone from the receptionist to the technician that made our repairs was unbelievably polite and helpful! Can't thank everyone enough for getting u Everyone from the receptionist to the technician that made our repairs was unbelievably polite and helpful! Can't thank everyone enough for getting us back on the road as soon as they did! More
by Mississippit
October 26, 2016
almost perfect Very accommodating and professional service representatives-took time answering questions and informing me of process /details/cost/etc-missed a few t Very accommodating and professional service representatives-took time answering questions and informing me of process /details/cost/etc-missed a few things on detailing/wash--back not vacuumed out well /and dirt/grime on enterior of gate lift and doors-/etc -nothing I can not do -but hope next time to be done - More
by Bubbe6
October 14, 2016
This was the best salesman ever I was so thankful to have hi The customer service was so great Tim made me feel so welcome and explained thing so well his personality was great he was so helpful in showing me ab The customer service was so great Tim made me feel so welcome and explained thing so well his personality was great he was so helpful in showing me about the car My hat goes off to Timothy Ward thanks so much!!!! More
by Cargurl50
Employees Worked With
Tim Ward
October 06, 2016
exceptional From the moment I drove up I was greeted with professional and happy people. They gave me a loaner car to use for the day that was clean and in excel From the moment I drove up I was greeted with professional and happy people. They gave me a loaner car to use for the day that was clean and in excellent condition. More
by Leslie Doyle
Employees Worked With
October 05, 2016
Absolutely fantastic!!!! Everyone at this dealership has been wonderful to work with!! I usually don't enjoy buying a new car, but Matt Hill made this experience enjoyable.... Everyone at this dealership has been wonderful to work with!! I usually don't enjoy buying a new car, but Matt Hill made this experience enjoyable....he is amazing!! More
by mzp
