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Mercedes-Benz of Baton Rouge

Baton Rouge, LA

4.8
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service. With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs. Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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10949 Airline Hwy

Baton Rouge, LA

70816

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Showing 791 reviews

March 28, 2017

Excellent Job The service I received was beyond my expectations. Mr. Hines went above what I expected. He assisted me with a problem that I did not know my insuranc More

by Ricard, J777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2017 -

Mercedes-Benz of Baton Rouge responded

Wow, what a nice review! We love to hear stories of our employees helping customers. D'Arcy takes pride in helping our customers and we're happy to know your experience was no different. Thank you for choosing #MBOBR!

March 28, 2017

Great service! Everything went smooth thanks to Erika who helped me with service. 👍she was determined on getting my needs taken care of. Just great service from a More

by C63MERC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Higginbotham
Mar 30, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to review your experience with us. We really appreciate your business and thank you for choosing #MBOBR!

March 25, 2017

My new car purchase My experience was awesome. Matt and Brandon were both very knowledgeable MB products. They are both an asset to the company. I would definitely keep More

by Marquette Benz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for choosing #MBOBR! We're happy to know our Product Concierge team took great care of you. Thanks for taking some time to leave us a review.

March 09, 2017

Feedback I have always received quality work when having my car service. Andrea, has always been excellent to work with and I have recommended to all my friend More

by Raqi214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for the 5 star review. We greatly appreciate the recommendation. It means so much to us that you are willing to share your positive experience with friends and family. As always, thank you for being the best part of #MBOBR!

February 21, 2017

Excellent Service! Havent purchased a vehicle from here yet, but my current vehicle has been maintaned here for over 100k miles in the last 3 years. My usual service a More

by Mtbeard85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marjorie Reiff
Mar 03, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for your continued patronage. We appreciate you taking the time to leave us a review!

February 17, 2017

Todd T service 2-17-2017 The service I received on today was excellent. Each time I visit, the staff is professional and courteous which makes the experience all the better. More

by Toddt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2017 -

Mercedes-Benz of Baton Rouge responded

Thanks for the five star review! We're glad to know your experience her was a pleasant one. As always, thank you for choosing #MBOBR!

February 17, 2017

Very helpful, patient, efficient They were very patient and kept me up to date on all of the information that I needed to make the correct decisions when it came to my car. I drive ar More

by Erinalbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for the positive review. We're glad to know you're comfortable and happy with your vehicle knowing your children are safe as well. Thank you for choosing #MBOBR!

February 16, 2017

A "Family Feeling" at MBOBR! I have driven a Mercedes-Benz for the past 18 years and can honestly say I've never even been tempted by another luxury brand. The quality of service More

by Gray Goose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marjorie Reiff
Feb 20, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us such a positive review! It is truly a delight to have customers like you. We thrive on relationships like this and hope we can continue to serve you for years to come. Thank you for being the best part of #MBOBR!

February 14, 2017

Don't get fooled As much as you want to trust a vehicle manufacture and dealership, this is not the place. Nice building, smiling faces, and beautiful cars are the pe More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean McArdle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Mercedes-Benz of Baton Rouge responded

We appreciate your feedback and have looked extensively through our records. We don’t see that you have visited our store so please contact our General Manager, Nick Pentas, directly at 225-490-3133 or nickp@mbobr.com to discuss your concerns. We would love the opportunity to help resolve any issues for you. Hope you have a great day!

February 12, 2017

Great! Sales man was very helpful, polite, informative, and made me and my family feel very comfartable. Explained in detail how we got to our monthly ant t More

by Cabrera,Jaime40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tre' Lips
Feb 17, 2017 -

Mercedes-Benz of Baton Rouge responded

We're happy to know that Tre' was able to answer all of your questions and help you to feel comfortable and confident with you purchase. Thank you for choosing #MBOBR!

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