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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 793 reviews
April 03, 2017
Great Service from Erika H! Erica is one of the most knowledgeable & Intelligence individual ,I have come in contact w/@ Mercedes Dealership of Baton Rouge. I love ?? ur attitud Erica is one of the most knowledgeable & Intelligence individual ,I have come in contact w/@ Mercedes Dealership of Baton Rouge. I love ?? ur attitude & always willing to assist. Tks, Erica! Laurita More
by laurita1
Employees Worked With
Erika Higginbotham
March 30, 2017
great customer service...exceptional Salesman followed through with customer service to provide immediate solution to flat tire, very friendly, and prompt....got the car back all clean, b Salesman followed through with customer service to provide immediate solution to flat tire, very friendly, and prompt....got the car back all clean, better than when I showed up....well done... More
by jims
March 28, 2017
Great service! Everything went smooth thanks to Erika who helped me with service. 👍she was determined on getting my needs taken care of. Just great service from a Everything went smooth thanks to Erika who helped me with service. 👍she was determined on getting my needs taken care of. Just great service from a great Employee! More
by C63MERC
Employees Worked With
Erika Higginbotham
March 28, 2017
Excellent Job The service I received was beyond my expectations. Mr. Hines went above what I expected. He assisted me with a problem that I did not know my insuranc The service I received was beyond my expectations. Mr. Hines went above what I expected. He assisted me with a problem that I did not know my insurance would cover. And behold they did😀. I told my family what he did & they were surprised. They stated, "I have never heard of anyone going this far to help". More
by Ricard, J777
Employees Worked With
March 25, 2017
My new car purchase My experience was awesome. Matt and Brandon were both very knowledgeable MB products. They are both an asset to the company. I would definitely keep My experience was awesome. Matt and Brandon were both very knowledgeable MB products. They are both an asset to the company. I would definitely keep them on your Benz Team Thanks More
by Marquette Benz
Employees Worked With
March 09, 2017
Feedback I have always received quality work when having my car service. Andrea, has always been excellent to work with and I have recommended to all my friend I have always received quality work when having my car service. Andrea, has always been excellent to work with and I have recommended to all my friends to contact her for assistance. More
by Raqi214
Employees Worked With
February 21, 2017
Excellent Service! Havent purchased a vehicle from here yet, but my current vehicle has been maintaned here for over 100k miles in the last 3 years. My usual service a Havent purchased a vehicle from here yet, but my current vehicle has been maintaned here for over 100k miles in the last 3 years. My usual service advisor is Marjie, and I couldn't ask for a better rep! More
by Mtbeard85
Employees Worked With
Marjorie Reiff
February 17, 2017
Very helpful, patient, efficient They were very patient and kept me up to date on all of the information that I needed to make the correct decisions when it came to my car. I drive ar They were very patient and kept me up to date on all of the information that I needed to make the correct decisions when it came to my car. I drive around 4 kids all day everyday and it makes me feel very comfortable to know that they have given me all of the information I need to know. I changed my mind quite a few times about some things so I had to call back frequently and my sales person never got aggravated or unavailable. I would go back and recommend them to anyone. More
by Erinalbert
Employees Worked With
February 17, 2017
Todd T service 2-17-2017 The service I received on today was excellent. Each time I visit, the staff is professional and courteous which makes the experience all the better. The service I received on today was excellent. Each time I visit, the staff is professional and courteous which makes the experience all the better. More
by Toddt
Employees Worked With
February 16, 2017
A "Family Feeling" at MBOBR! I have driven a Mercedes-Benz for the past 18 years and can honestly say I've never even been tempted by another luxury brand. The quality of service I have driven a Mercedes-Benz for the past 18 years and can honestly say I've never even been tempted by another luxury brand. The quality of service and client interaction at Mercedes-Benz of Baton Rouge is exceptional ... I'm currently enjoying my fourth Mercedes and already looking forward to Number Five!! Thank you for treating me like part of "your family" - you all are THE BEST! More
by Gray Goose
