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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 793 reviews
June 09, 2017
Professional and friendly I have chosen Mercedes-Benz of Baton Rouge because of their accommodating & friendly staff. I live much closer to a different Mercedes Benz dealer I have chosen Mercedes-Benz of Baton Rouge because of their accommodating & friendly staff. I live much closer to a different Mercedes Benz dealer , but, choose not to give them my business.. More
by Chaz72
June 07, 2017
Good customer service Nice clean dealership, customer adviser knowledgeable, good waiting area, performed service well in timely manner. Drove in from Lafayette, easy to g Nice clean dealership, customer adviser knowledgeable, good waiting area, performed service well in timely manner. Drove in from Lafayette, easy to get to dealership, good conversation with sales personnel about Sprinter vans. More
by Born to run
Employees Worked With
Tia (I think) was very courteous on initial phone conversation, Marjorie Reiff, Anthony Bobe
June 01, 2017
Awesome! Great Experience .. sales team was great and represented Standard of Excellent very well. I would definitely recommend friends to Mercedes Baton Rouge Great Experience .. sales team was great and represented Standard of Excellent very well. I would definitely recommend friends to Mercedes Baton Rouge all the bells and whistles More
by mybenz
May 24, 2017
Service Marjorie is the best! Excellent service and very professional. Communication and follow up is phenomenal. Her knowledge is top notch. I would re Marjorie is the best! Excellent service and very professional. Communication and follow up is phenomenal. Her knowledge is top notch. I would recommend all friends and family. More
by Lee
May 24, 2017
New car purchase-loving it Brandon S. did a remarkable job demonstrating the options of my car. He was very professional and very knowledgeable of my particular vehicle. Definit Brandon S. did a remarkable job demonstrating the options of my car. He was very professional and very knowledgeable of my particular vehicle. Definitely would recommend this dealership because of the courteous & friendly service all around. More
by Cha'zing
April 16, 2017
Service I brought my car into, Mercedes Benz Dealership for service, but missed my scheduled appointment. I was ecstatic when I was told that I had no need to I brought my car into, Mercedes Benz Dealership for service, but missed my scheduled appointment. I was ecstatic when I was told that I had no need to reschedule, and was squeezed in to get the job done. I was given an estimated time frame of when it will be ready, and had a complimentary shuttle ride until it was ready for pick up. Overall, I will give their service (5/5), and cudos to Josh, my service provider for providing exceptional customer service. More
by MB01
Employees Worked With
April 07, 2017
Expect the Best My wife and I moved to Baton Rouge from New Orleans 8 years ago. So far we have purchased 3 cars from MB of BR; everyone associated with their deale My wife and I moved to Baton Rouge from New Orleans 8 years ago. So far we have purchased 3 cars from MB of BR; everyone associated with their dealership has been courteous and professional in every respect. They have exceeded our expectation with each contact we've had. More
by Toad
Employees Worked With
Other Employees :
Laine (spelled phonetically) who coordinated service and courtesy vehicle., Marjorie Reiff, Erika Higginbotham, Ron Escoe, Devin Scott
April 06, 2017
Great experience Nick Peoples was a great salesman, he found me exactly what I wanted for the right price . Brandon was so courteous!! He set up everything to connect Nick Peoples was a great salesman, he found me exactly what I wanted for the right price . Brandon was so courteous!! He set up everything to connect my phone with my car and explained all the functions thoroughly . They were a great team in getting my dream car . More
by Jayeleigh0109
April 05, 2017
Erika and Allen are the Best! Erika and Allen went above and beyond to help me with my New vehicle! Absolutely love them! I will definitely choose MBOBR for my future car needs Erika and Allen went above and beyond to help me with my New vehicle! Absolutely love them! I will definitely choose MBOBR for my future car needs More
by RebeccaG
April 03, 2017
Great customer service. Went in because my USB connect wasn't working ... well, turns out - it works ... its my phone 😑 ... thanks Josh. Yes, just as well get my 60k servic Went in because my USB connect wasn't working ... well, turns out - it works ... its my phone 😑 ... thanks Josh. Yes, just as well get my 60k service done while I'm here. And because I had an appointment (thanks Devin) - a loaner was arranged. More
by nevans2
