Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Baton Rouge
Baton Rouge, LA
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 793 reviews
July 12, 2017
Excellent Care! It's always comforting to know that whenever we have an issue with one of our vehicles, Andrea will take care of us. Even if Andrea is off, she will m It's always comforting to know that whenever we have an issue with one of our vehicles, Andrea will take care of us. Even if Andrea is off, she will make sure we are taken care off. So, that means no having to explain everything to someone new, she knows us and our vehicle' history. I know it's all in the system, but Andrea knows our driving habits, places we travel often...etc. Andrea treats us like we are her special. Ustomers... even though she treats everyone like that, her genuineness come shining through More
by Tootie4321
Employees Worked With
Other Employees :
The gentleman that brings our car up...always pleasant and polite
July 12, 2017
Service I came in for my first service today. Experience was good. Took a little longer than I expected. I was pleased overall with the visit. I came in for my first service today. Experience was good. Took a little longer than I expected. I was pleased overall with the visit. More
by MBBR
Employees Worked With
Marjorie Reiff
July 08, 2017
Excellent This is why i will be looking with you all to buy a Mercedes for my daughter in the coming weeks She's graduating from college real soon ! This is why i will be looking with you all to buy a Mercedes for my daughter in the coming weeks She's graduating from college real soon ! More
by My benz
Employees Worked With
July 05, 2017
Diagnostic Check I went in due to a code showing up on dashboard. A diagnostic was done to determine the issue. The problem was found in a reasonable amount of time. I I went in due to a code showing up on dashboard. A diagnostic was done to determine the issue. The problem was found in a reasonable amount of time. I was as usual very satisfied. More
by RaznHale
Employees Worked With
June 28, 2017
Fabulous dealership! I have always said Baton Rouge Mercedes is the nicest dealer I've ever been involved with. The staff, the facilities, the waiting area,-EVERYTHING is I have always said Baton Rouge Mercedes is the nicest dealer I've ever been involved with. The staff, the facilities, the waiting area,-EVERYTHING is top notch !! It's great when going to get your car fixed is a pleasure instead of a chore !! More
by Honey33
June 27, 2017
Professional and Excellent The sales representative was professional,excellent customer service, hospitality was top class.. Mr. Misher deserves a raise for being the best top s The sales representative was professional,excellent customer service, hospitality was top class.. Mr. Misher deserves a raise for being the best top salesman. Job well done give him 5 stars and excellent sales service.. More
by Muffins8
Employees Worked With
June 20, 2017
Maintenance Josh at Mercerdes Baton Rouge in the service department is great to work with. He is professional and listens to meet the needs of the client. He Josh at Mercerdes Baton Rouge in the service department is great to work with. He is professional and listens to meet the needs of the client. He was a pleasure to work with when having a service call on my car. More
by Josh2017
Employees Worked With
June 15, 2017
Great experience I had my GLE350 serviced for 20,000 miles. The service department was very friendly and helpful. The car was serviced in a timely fashion. They provid I had my GLE350 serviced for 20,000 miles. The service department was very friendly and helpful. The car was serviced in a timely fashion. They provided me a shuttle to and from my house even though I live in Prairieville. Larry was my driver. Very friendly. Washed my car and touched up some minor paint dings. Overall very pleased. More
by Janet
Employees Worked With
June 12, 2017
Awesome experience The dealership went out of their way to provide courier to come pick up my car miles away from its place for repair while providing me with a loaner. The dealership went out of their way to provide courier to come pick up my car miles away from its place for repair while providing me with a loaner. Repair did not take long More
by DDT
Employees Worked With
June 11, 2017
Best in Baton Rouge Great place to buy a car. The staff is very educated on their product. Fast and friendly service and are always available. Thanks Lynn for all of your Great place to buy a car. The staff is very educated on their product. Fast and friendly service and are always available. Thanks Lynn for all of your help More
by Jls place 1
Employees Worked With
