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Mercedes-Benz of Baton Rouge

Baton Rouge, LA

4.7
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service. With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs. Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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10949 Airline Hwy

Baton Rouge, LA

70816

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Showing 793 reviews

September 17, 2017

Courteous, pleasant, and professional Suzanne apologized for NOT receiving me, said they assigned you to Josh, that's why I didn't have you on my list, told her just need someone to help, More

by Pistolpacking123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzanne
Oct 09, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review and thank you for choosing MBOBR!

September 16, 2017

Always Take Care of Me The service dept at MBOBR is the reason why I am loyal to the brand. They always take such good care of me and my vehicles. Would recommend anyone to More

by MAD0125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Guice
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to review your experience with us. We're thrilled to have you as a customer and thank you for choosing MBOBR!

September 14, 2017

Exceptional Service Quality service provide on time and beyond expectation. The extra effort put forth was well noted. Attention to detail is something that I look for More

by pbasnight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a positive review! We're glad to know that Josh provided you with a "Best or nothing" customer experience. As always, thank you for choosing MBOBR.

September 08, 2017

great service Special thanks to Kenn Posey, he treated us like family. He went above and beyond to make sure we were taken care of and got everything we wanted. Wil More

by Hoondog-22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenn Posey
Sep 29, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to review your experience in our sales department! We appreciate your business and thank you for choosing MBOBR.

September 06, 2017

The best experience I had so far! I truly appreciate the Mercedes dealership. I enjoy coming and talking with the service department I'd appreciate everyone that works there they are s More

by Chloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for choosing to service with us! We greatly appreciate your business.

August 25, 2017

I love Mercedes Benz & D'Arcy Hines! D'Arcy Hines is the greatest Service Rep, he "always" takes very good care of my car and is honest about anything that needs to be done. More

by LizzieCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a review! We're glad D'Arcy continues to take good care of you while you're here. We appreciate your business and thank you for choosing MBOBR.

August 15, 2017

Best dealer in town Mercedes-Benz have great services I love it they do a wonderful job anything my car need they were there to meet my needs excellent work More

by Kierra tate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a review! We appreciate your business and thank you for choosing MBOBR.

August 09, 2017

Service to my car My experience at the dealership was very pleasant. Everyone was very professional and knowledgeable about their responsibilities. Kudos to Josh March More

by Perk 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzanne Sellers, Tim Ward
Aug 14, 2017 -

Mercedes-Benz of Baton Rouge responded

We're so happy to know you feel at home here. Thank you so much for taking the time to leave us some feedback and as always, thank you for choosing MBOBR!

August 09, 2017

Awesome Great Dealership and awesome Staff. This is my second vechical Lease with this dealership and both time my experience was awesome. Tim Ward was a gr More

by Pel1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hess Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Ward
Aug 14, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a five star review! We appreciate your continued business and we're happy to know Tim helped you find the right vehicle. As always, thank you for choosing MBOBR!

July 25, 2017

Great Was greeted by Josh upon arrival. Very friendly. When leaving was approached by a salesman offering me to grab a bite before leaving. Thought that More

by Mxer509mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We're happy to know your service experience with Josh was pleasant. Thank you for choosing MBOBR!

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