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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
September 14, 2017
Exceptional Service Quality service provide on time and beyond expectation. The extra effort put forth was well noted. Attention to detail is something that I look for Quality service provide on time and beyond expectation. The extra effort put forth was well noted. Attention to detail is something that I look for in service and Josh Marchan took care of my request which made my time spent at the dealership short since I was under strict time to make it to another appointment. More
by pbasnight
Employees Worked With
September 08, 2017
great service Special thanks to Kenn Posey, he treated us like family. He went above and beyond to make sure we were taken care of and got everything we wanted. Wil Special thanks to Kenn Posey, he treated us like family. He went above and beyond to make sure we were taken care of and got everything we wanted. Will definitely recommend him. More
by Hoondog-22
Employees Worked With
Kenn Posey
September 06, 2017
The best experience I had so far! I truly appreciate the Mercedes dealership. I enjoy coming and talking with the service department I'd appreciate everyone that works there they are s I truly appreciate the Mercedes dealership. I enjoy coming and talking with the service department I'd appreciate everyone that works there they are so helpful. You can relax while they work on your car or service your car and it's a nice atmosphere and I appreciate everybody. More
by Chloe
August 25, 2017
I love Mercedes Benz & D'Arcy Hines! D'Arcy Hines is the greatest Service Rep, he "always" takes very good care of my car and is honest about anything that needs to be done. D'Arcy Hines is the greatest Service Rep, he "always" takes very good care of my car and is honest about anything that needs to be done. More
by LizzieCar
August 15, 2017
Best dealer in town Mercedes-Benz have great services I love it they do a wonderful job anything my car need they were there to meet my needs excellent work Mercedes-Benz have great services I love it they do a wonderful job anything my car need they were there to meet my needs excellent work More
by Kierra tate
Employees Worked With
August 09, 2017
Service to my car My experience at the dealership was very pleasant. Everyone was very professional and knowledgeable about their responsibilities. Kudos to Josh March My experience at the dealership was very pleasant. Everyone was very professional and knowledgeable about their responsibilities. Kudos to Josh Marchand, Suzanne Sellers (she was the best) and Timothy Ward who shared advise as I inquired about the purchase of a new vehicle. I look forward to an ongoing relationship with Baton Rouge Mercedes Benz. I felt as comfortable as I have been with Beverly Hills MB, my former dealer. More
by Perk 1
August 09, 2017
Awesome Great Dealership and awesome Staff. This is my second vechical Lease with this dealership and both time my experience was awesome. Tim Ward was a gr Great Dealership and awesome Staff. This is my second vechical Lease with this dealership and both time my experience was awesome. Tim Ward was a great help to me. More
by Pel1234
July 25, 2017
Great Was greeted by Josh upon arrival. Very friendly. When leaving was approached by a salesman offering me to grab a bite before leaving. Thought that Was greeted by Josh upon arrival. Very friendly. When leaving was approached by a salesman offering me to grab a bite before leaving. Thought that was very nice. More
by Mxer509mom
Employees Worked With
July 12, 2017
Excellent Care! It's always comforting to know that whenever we have an issue with one of our vehicles, Andrea will take care of us. Even if Andrea is off, she will m It's always comforting to know that whenever we have an issue with one of our vehicles, Andrea will take care of us. Even if Andrea is off, she will make sure we are taken care off. So, that means no having to explain everything to someone new, she knows us and our vehicle' history. I know it's all in the system, but Andrea knows our driving habits, places we travel often...etc. Andrea treats us like we are her special. Ustomers... even though she treats everyone like that, her genuineness come shining through More
by Tootie4321
Employees Worked With
Other Employees :
The gentleman that brings our car up...always pleasant and polite
July 12, 2017
Service I came in for my first service today. Experience was good. Took a little longer than I expected. I was pleased overall with the visit. I came in for my first service today. Experience was good. Took a little longer than I expected. I was pleased overall with the visit. More
by MBBR
Employees Worked With
Marjorie Reiff
