Mercedes-Benz of Baton Rouge

Good experience Pleasant experience, friendly people work done on a timely schedule. Would return to have additional service at this dealer.clean area to rest Pleasant experience, friendly people work done on a timely schedule. Would return to have additional service at this dealer.clean area to rest while work was done More

One Particular Great Service Advisor I have learned in recent years there is one particular service advisor at MBOBR that stands out above the rest. Andrea Bridwell is courteous, profess I have learned in recent years there is one particular service advisor at MBOBR that stands out above the rest. Andrea Bridwell is courteous, professional and thorough in making certain customers receive top quality care for their cars. With that said, I also give the highes marks for Larry Mitchell in fulfilling the courtesy shuttle service. What a great guy! More

Mercedes Benz of Baton Rouge Went looking for a vehicle and had an outstanding experience. Sales rep Allen Misher was informative, knowledgeable, and patient. The sales manager Went looking for a vehicle and had an outstanding experience. Sales rep Allen Misher was informative, knowledgeable, and patient. The sales manager Josh Teekel was genuine and forthright. Once vehicle was picked up, everyone from Shannon Hewitt to the product concierge, Brandon Sharper was exceptional. No matter what you buy or how much you spend, you want to be appreciated and valued. Mercedes Benz of BR not only met those expectations but well exceeded it. More

Emergent tire replacement After visiting my dying mother, we tried to get back home to San Antonio when my E350 tire pressure monitor told me of a problem. After many phone cal After visiting my dying mother, we tried to get back home to San Antonio when my E350 tire pressure monitor told me of a problem. After many phone calls around Baton Rouge did not yield an available tire, MB of Baton Rouge came through! They fit us in and got us back on the road. As new Mercedes-Benz owners, we appreciate the personal attention we got from someone other than our home dealer. More

Great service In all my years of interacting with dealerships of luxury cars, MBOBR is beyond comparison. Treated like they appreciate you, all staff highly knowled In all my years of interacting with dealerships of luxury cars, MBOBR is beyond comparison. Treated like they appreciate you, all staff highly knowledgeable, friendly and professional More

Great service and communicated to in a very detailed manner Very good experience Andrea is great to work with and I trust the work that was performed on my car is top notch....price is a little high however Very good experience Andrea is great to work with and I trust the work that was performed on my car is top notch....price is a little high however More

Great Buying Experience When making a significant purchase, I want to know I am getting the most for my money. I previously leased a Mercedes-Benz from Kenn Posey, and he rem When making a significant purchase, I want to know I am getting the most for my money. I previously leased a Mercedes-Benz from Kenn Posey, and he remembered all the features that were most important to me. He had several options available for test drive, and he knew each vehicle inside and out. He easily explained the differences between each, regardless of how minor or significant. Once I made a decision, Kenn worked with the team to get the best deal possible. I met with Kyle Talbert, who reviewed additional features of interest to me and corresponding pricing. Once the price was set, I met with Travis Stead, who understands how tedious the financing process can be and did a great job making it as painless as possible. Josh Teekel, Sales Manager, took some time to visit with me and, rather than focusing only on the purchase, learn about my background, interests, and personality. He made sure my experience was a great one, but he showed that customer care goes beyond only the vehicle. I may not have purchased the most expensive car on the lot, but Kenn, and the rest of the team, sure treated me as though I did. I certainly feel I got a great luxury car and the most for my money. What a great experience! More

Amazing It was a great experience,friendly and professional staff( josh Marshall), over my expectations. It was a pleasure doing business with Josh Marshall It was a great experience,friendly and professional staff( josh Marshall), over my expectations. It was a pleasure doing business with Josh Marshall. Thanks a lot More

Courteous, pleasant, and professional Suzanne apologized for NOT receiving me, said they assigned you to Josh, that's why I didn't have you on my list, told her just need someone to help, Suzanne apologized for NOT receiving me, said they assigned you to Josh, that's why I didn't have you on my list, told her just need someone to help, after that was settled we got along fine. More

Always Take Care of Me The service dept at MBOBR is the reason why I am loyal to the brand. They always take such good care of me and my vehicles. Would recommend anyone to The service dept at MBOBR is the reason why I am loyal to the brand. They always take such good care of me and my vehicles. Would recommend anyone to buy from this dealership who wants good people who know what they're doing to service their vehicles and provide some of the best customer service in town! More