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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
October 27, 2017
Top quality care The care we receive there is amazing . Andrea calls and gives us great updates when our car is being serviced.. The customer support is the best there The care we receive there is amazing . Andrea calls and gives us great updates when our car is being serviced.. The customer support is the best there is. More
by Joni Roubique
Employees Worked With
October 27, 2017
Excellent Upon arrival staff members were very nice,stopped what he was doing took me to the person i needed to see.Mr.Josh was very helpful well manner Upon arrival staff members were very nice,stopped what he was doing took me to the person i needed to see.Mr.Josh was very helpful well manner More
by Follins
Employees Worked With
October 25, 2017
From fair to poor Personal have the poorest lack of returning phone calls I mean it only takes five minutes to return an phone call, not all day no matter how busy you Personal have the poorest lack of returning phone calls I mean it only takes five minutes to return an phone call, not all day no matter how busy you are.Just to update a customer on his or her vehicle My God!!!!!! More
by Rolow27
October 24, 2017
Pleasant Overall experience today from dropping vehicle off to picking up along with phone conversations was very courteous and professional. Thanks for the g Overall experience today from dropping vehicle off to picking up along with phone conversations was very courteous and professional. Thanks for the great concern shown to make experience smooth More
by BillyG 1960
Employees Worked With
October 18, 2017
Safety recall Treated with respect by each person l Interacted with. Room very comfortable. When my sister took her Lexus in they Washed her car so I expected Treated with respect by each person l Interacted with. Room very comfortable. When my sister took her Lexus in they Washed her car so I expected a car wash😀😀 More
by Doris1945
October 12, 2017
Best Customer Experience The service was fantastic from walking in the door to being directed to a salesman. I did not feel rushed or pushed with making a purchase. The qualit The service was fantastic from walking in the door to being directed to a salesman. I did not feel rushed or pushed with making a purchase. The quality of service was excellent. More
by DeeBee
Employees Worked With
Anthony Peters
October 10, 2017
Great They always treated me with the up most respect,they are always friendly, have my car ready when they say it should be ready,and they always wash my c They always treated me with the up most respect,they are always friendly, have my car ready when they say it should be ready,and they always wash my car after ever service More
by Anthony.net
Employees Worked With
Other Employees :
Dennis Lee, Erika Higginbotham
October 09, 2017
Pleased with the service experience! I want to say "thank-you" to my service advisor, D'Arcy Hines, for helping to make this experience of my GLC300 a pleasant one. He was very professio I want to say "thank-you" to my service advisor, D'Arcy Hines, for helping to make this experience of my GLC300 a pleasant one. He was very professional and he kept his word regarding the timelines of the service! More
by Jesus
Employees Worked With
October 03, 2017
Mercedez Benz BR Our experience was great. Staff was professional and accommodating as well as patient. This is our 3rd purchase at MBOBR. Would definitely return to b Our experience was great. Staff was professional and accommodating as well as patient. This is our 3rd purchase at MBOBR. Would definitely return to buy next car. More
by Teacher abc
September 30, 2017
Great!! Kenn is an amazing sales person, very personal very helpful and very informative is easy to work with and I would highly recommend him to all my frie Kenn is an amazing sales person, very personal very helpful and very informative is easy to work with and I would highly recommend him to all my friends and family More
by Heyhey
Employees Worked With
Kenn P
