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Mercedes-Benz of Baton Rouge

Baton Rouge, LA

4.8
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service. With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs. Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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10949 Airline Hwy

Baton Rouge, LA

70816

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Showing 791 reviews

February 13, 2018

Awesome Service I would like to state that having my vehicle serviced for any reason is something that I am usually not too happy with because I know that I will usua More

by kmitchel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Mitchell
Mar 12, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for the glowing review! Customers like you keep us inspired to always provide a best or nothing experience. We appreciate your business and thank you for choosing MBOBR.

February 12, 2018

MB of BR Excellent experience buying a certified preowned Benz. Highly recommend this dealership for sales and service. Shelbi and Brice were very helpful and More

by Cpobuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis- finance , Cory Anthony, Shelbi Turner
Mar 12, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you very much for taking the time to leave us a positive review and thank you for choosing MBOBR!

February 03, 2018

Check light on dash for AMG GLE 43 It was an awesome experience from the time I contacted the dealership regarding the warning light on my AMG GLE 43 vehicle. The customer service repre More

by ELHS21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business and thank you for choosing #MBOBR.

February 02, 2018

Mercedes can use improvements It seems that the sole responsibility of the customer service representatives are to try to sell customers on buying some type of expensive service, T More

by Korleyon20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Davenport
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2018

Very good The time the dealership too to repair my vehicle was extensive with care of the best job possible to ensure the best results. My vehicle was complica More

by Mary Mason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us some positive feedback of your time in our service department. We appreciate your business!

February 01, 2018

10,000 mile Service I was given a Loaner Car while my car was being serviced.The staff engaged politely. They returned calls promptly. They took care of my service update More

by spooncheryl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne
Feb 12, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a positive review of your time in our service department and thank you for choosing #MBOBR!

January 31, 2018

Terrible treatment today I have been in this dealership several times and my visit has always been wonderful with Josh Marchan. Today's visit my service rep was with Suzanne S More

by KP
Customer Service
Recommend Dealer
No
Employees Worked With
Suzanne Sellers
January 26, 2018

Amazing The moment I walked through the double glass doors. I was welcomed by an amazing Mrs. Joyce with open arms. The atmosphere inside the dealership is be More

by Haleem43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brice Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you very much for choosing #MBOBR and for taking the time to leave us a positive review. We appreciate your business.

January 25, 2018

Good folks at this Dealership Was a pleasant deal and easy to work with on the new 2018 GLC 300 Brice made sure everything went well . Shannon was just a doll to work with and expl More

by mizell222
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a review of your experience in our Sales Department. We appreciate your business and thank you for choosing #MBOBR!

January 23, 2018

AWESOME You won’t be disappointed. I’ve bought two cars from this MB, and both times I was well treated. Oh, and ask for their sale man Matt Hill, he is the b More

by ChiquitaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for your continued business! We appreciate you taking the time to leave us a review.

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