Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 791 reviews
April 23, 2018
Tire repair As always, excellent service and outstanding professionalism. Josh was exceptional. Suzanne continues to be the best. Lydia was the latest new body to As always, excellent service and outstanding professionalism. Josh was exceptional. Suzanne continues to be the best. Lydia was the latest new body to work with me and she was quite thorough. Thank you Team Members! More
by Perk 1
Employees Worked With
Other Employees :
Anthony Peters, Lydia Ellsworth, Suzanne Sellers
April 19, 2018
Excellence Truly a class act right here in Baton Rouge. So much detail to providing excellent guest experiences. Very welcoming and conscious of your time and Truly a class act right here in Baton Rouge. So much detail to providing excellent guest experiences. Very welcoming and conscious of your time and keeping you informed. Dan is superior in his task. More
by Lee
Employees Worked With
April 15, 2018
Customer service was good but service maintenance was poor. My car stayed in the shop for two weeks the customer service and communication was great. The service for maintenance was horrible I had a bad odor c My car stayed in the shop for two weeks the customer service and communication was great. The service for maintenance was horrible I had a bad odor coming from my Ac the dealership changed my cabin filter and performed an a.c. treatment. After they changed and performed the a.c. treatment on the cabin filter a musky order still came from my ac. My steering wheel buttons were peeling they changed the buttons but I complained about automatic shut off button peeling but when I picked my car up that button was still on my dash and the A was still missing. I also scheduled a wheel alignment it was done but now my tires are not balanced. I'm still waiting on the advisor to contact me about the unfinished maintenance it has been six days. More
by A Scott
Employees Worked With
April 15, 2018
Very high level of service D'Arcy Hines went above and beyond to make sure my concerns regarding my vehicle were addressed and repaired in a very timely manner and I received my D'Arcy Hines went above and beyond to make sure my concerns regarding my vehicle were addressed and repaired in a very timely manner and I received my car when promised More
by Car person kal19
Employees Worked With
April 13, 2018
Very Happy I had the greatest experience. The staff was very nice and courtesy. They kept me up to date and made sure all questions were answered. Highly recomme I had the greatest experience. The staff was very nice and courtesy. They kept me up to date and made sure all questions were answered. Highly recommend this dealership More
by akiratate06
Employees Worked With
April 02, 2018
Great purchase The music on the stereo in the showroom was really understand nerving. Not your typical and comforting music. But overall a good experience once got The music on the stereo in the showroom was really understand nerving. Not your typical and comforting music. But overall a good experience once got out of the showroom More
by Paul Hammond
March 30, 2018
Very helpful and quick service! The dealership is great with customer service. Very friendly and the service checks are always finished with a reasonable amount of time! Makes it ver The dealership is great with customer service. Very friendly and the service checks are always finished with a reasonable amount of time! Makes it very easy to go and get the check done More
by mk0114
Employees Worked With
March 29, 2018
Superior dealership Gold standard customer experience. Sales staff, Financing and Zcustomer experience ate top. All of the staff at MBoBR ate to be commended for their t Gold standard customer experience. Sales staff, Financing and Zcustomer experience ate top. All of the staff at MBoBR ate to be commended for their thoroughness and hospitality. More
by Rgw2018
March 24, 2018
Great, fast, and economical. This dealership takes customer service to a whole new level, while you are thinking it, they’re doing it. I’m glad I bought our E-350 from them. This dealership takes customer service to a whole new level, while you are thinking it, they’re doing it. I’m glad I bought our E-350 from them. More
by Rich22
Employees Worked With
March 23, 2018
Excellent I did not call and schedule an appointment and my problem was taken care of the same day. Everyone was very friendly. Great customer service. I did not call and schedule an appointment and my problem was taken care of the same day. Everyone was very friendly. Great customer service. More
by Anissa
Employees Worked With
Other Employees :
The person who set out the condiments was very friendly and ask if it was anything I needed.
