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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
May 16, 2018
1 year check up E550 Lynn Whitty and her assistant (Natalie) were great. Easy to get through and painless. SERVICE is why I will continue to buy my cars here. Lynn Whitty and her assistant (Natalie) were great. Easy to get through and painless. SERVICE is why I will continue to buy my cars here. More
by Bro123
May 14, 2018
Always helpful I made an appointment with D’Arcy for my 40,000 mile service. As always, D’Arcy got me got me in at the designated time with a loaner vehicle ready to I made an appointment with D’Arcy for my 40,000 mile service. As always, D’Arcy got me got me in at the designated time with a loaner vehicle ready to go. I appreciate how efficiently I was taken care of. More
by Bob B
Employees Worked With
May 10, 2018
Number one! My service experience is always so nice. Wonderful staff and such comfort in the waiting area. I love this dealership! I drive almost 2 hours to get t My service experience is always so nice. Wonderful staff and such comfort in the waiting area. I love this dealership! I drive almost 2 hours to get there. Well worth it! More
by Honey33
Employees Worked With
Suzanne Sellers
May 03, 2018
Sales Very professional and courteous staff from top to bottom. I was really impressed of how efficient the dealership handle my request from the initial p Very professional and courteous staff from top to bottom. I was really impressed of how efficient the dealership handle my request from the initial phone call to the delivery of my vehicle More
by Purple wizard 123
Employees Worked With
Ron Escoe
May 01, 2018
Excellent Great all around experience and Trey did a great job of reaserching & time consuming comparison for us! Trey he did a great job of showing us every an Great all around experience and Trey did a great job of reaserching & time consuming comparison for us! Trey he did a great job of showing us every angle of financial options! Totally recommend Trey B. More
by M.Major
May 01, 2018
Excellent Great service and professionalism ! The dealership made us feel comfortable and were very attentive to deatails. We will definitely be long term custo Great service and professionalism ! The dealership made us feel comfortable and were very attentive to deatails. We will definitely be long term customers for years to come. More
by T.Major
April 30, 2018
Confusing presentation of payments Did not like how their lease numbers are presented. Totally confusing and misleading. The warranty presentation is also extremely confusing. I was no Did not like how their lease numbers are presented. Totally confusing and misleading. The warranty presentation is also extremely confusing. I was not presented with total taxable payments so I was presented with a monthly payment of 827 and left dealership with 1058. More
by JamesB
April 30, 2018
Safety Recall on Rear seat belt Latch Very impressive check in and super nice . Waiting area very clean . Wait time for service repair was very quick and short . The personnel were all so Very impressive check in and super nice . Waiting area very clean . Wait time for service repair was very quick and short . The personnel were all so nice . Thanks to the people who help run Mercedes Benz of Baton Rouge La . Daniel Mizell More
by mizell222
April 25, 2018
Great Explained service to needed & completed on time. All personal was very helpful & friendly. Went over & above expectation. Will return & recommend to Explained service to needed & completed on time. All personal was very helpful & friendly. Went over & above expectation. Will return & recommend to friends & family . Thanks very much. More
by jjames6830
Employees Worked With
April 23, 2018
Great People From the moment I got to the dealership Victoria was very professional and friendly. The cjeck in prosses was very quick. They offered me a ride while From the moment I got to the dealership Victoria was very professional and friendly. The cjeck in prosses was very quick. They offered me a ride while the vehicle was being serviced Larry there driver recommended a mall that I really enjoyed. My vehicle was serviced sooner than expected and Victoria sent someone to pick me up. Janis picked me up from the mall she too was great. Great 5 star service. More
by Art Martinez
Employees Worked With
Larry Mitchell
