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Mercedes-Benz of Baton Rouge

Baton Rouge, LA

4.8
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service. With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs. Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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10949 Airline Hwy

Baton Rouge, LA

70816

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Showing 791 reviews

June 07, 2018

Recall Service The service was prompt and professional. Josh explained the parts of my we're serviced as he directed my attention to the invoice. Afterwards, a gen More

by Cyclops1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review of your experience in our Service Department and for choosing #MBOBR!

June 06, 2018

Easy Peasy Upon arrival at the dealership, I was greeted with smiles from everyone. My service representative was very helpful and the service was speedy. Every More

by coopewe2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne Sellers
Jun 11, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review of your experience in our Service Department! We appreciate your business and thank you for choosing #MBOBR.

June 06, 2018

Outstanding Service Trey Bagbey went above and beyond to put me in my Mercedes. Out of all the Mercedes’ dealers he interfaced with me. Ty !Alicia F More

by Alicia F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Bagbey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review of your experience in our Sales Department! We appreciate your business and thank you for choosing #MBOBR.

May 27, 2018

Excellent service and pleasure to deal with Mercedes Benz of Baton Rouge was a pleasure to deal with and delivered first class service. Mason went above and beyond to make our experience fast an More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Thomassie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Teekel
Jun 05, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a five star review and for choosing #MBOBR!

May 26, 2018

Regular maintenance . I always receive great service at Mercedes Benz of Baton Rouge. As usual, they were on time with check in, my loaner car, and maintenance work. More

by CarOwnerBR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a five star review!

May 25, 2018

Easies Buying Experience I found the vehicle I wanted in an online search. I did all of the paperwork prior to traveling out of state to pick up the vehicle. I worked with thr More

by MamaCass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hess Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brice Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a positive review and for choosing #MBOBR!

May 25, 2018

Service Thanks so much for fixing the problem! Was quick and I’m glad you noticed I needed new brakes before I go to North Carolina More

by Smp18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a five star review!

May 24, 2018

Knowledgeable Service Staff Personable and knowledgeable service staff. Service rep was very accommodating and efficient and quick to remedy any issues. Would definitely recommen More

by JC77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne Sellers
May 25, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a positive review and for choosing #MBOBR!

May 17, 2018

Very good Everythig was realy good the service is exelent the person I spoke with did a grate job changing the oil and tires Thanks for the great job More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for choosing #MBOBR and for taking the time to leave us a positive review!

May 17, 2018

Professional and positive Contacted the dealership and was able to leave vehicle. Had a warranty service performed, professional and expedited service. Will definitely be retur More

by HoneyBeeLa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you very much for choosing #MBOBR! We appreciate your business and look forward to serving you again in the future.

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