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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 793 reviews
June 28, 2018
Excellent Customer Service My buying experience with Mercedes-Benz of Baton Rouge was exceptional and a smooth process. I’m extremely satisfied with the professionalism, friendl My buying experience with Mercedes-Benz of Baton Rouge was exceptional and a smooth process. I’m extremely satisfied with the professionalism, friendliness and customer service. More
by Vaughn Weaver
Employees Worked With
Other Employees :
Josh Teekel
June 23, 2018
Absolutely the best customer service. I always receive top notch attention when dealing with MBOBR. Here I’m not just a number, the staff is extremely attentive and professional. D’Arcy Hi I always receive top notch attention when dealing with MBOBR. Here I’m not just a number, the staff is extremely attentive and professional. D’Arcy Hines has been available for questions and concerns during & after business hours. Grateful for the personal experience as always. More
by Windy
Employees Worked With
June 23, 2018
always happy and please. Was smelling gasoline so I brought my car in to be checked.i was very please with the service and the time of the service. Thanks again! Was smelling gasoline so I brought my car in to be checked.i was very please with the service and the time of the service. Thanks again! More
by mattie.lewis2145
June 22, 2018
Great, helpful service department. They were very helpful and worked me in to have radiator repair work done. Josh was knowledgeable and provided us with estimates quickly. I was very p They were very helpful and worked me in to have radiator repair work done. Josh was knowledgeable and provided us with estimates quickly. I was very pleased with the service and professionalism of MB of Baton Rouge. More
by Randham
June 22, 2018
Mercedes-Benz Everybody was friendly and courteous. Mr.Allen was awesome and friendly. I was referred to him by a friend who had awesome things to say about him. I Everybody was friendly and courteous. Mr.Allen was awesome and friendly. I was referred to him by a friend who had awesome things to say about him. I only have downside was that the wait time for finance was ridiculous. Could be better. More
by Boss123
Employees Worked With
June 20, 2018
Fantastic! I would recommend this dealership to all my family and friends. The staff was nice and addressed all of my questions and concerns about my new Mercede I would recommend this dealership to all my family and friends. The staff was nice and addressed all of my questions and concerns about my new Mercedes vehicle. The team of Mercedes-Benz Baton Rouge made my purchasing process easy. I am pleased with there superior customer service. Please don’t hesitate to stop by Mercedes-Benz Baton Rouge if you are in the market for a new or used vehicle. Ask for Mason he’s fantastic! More
by Erykab
June 19, 2018
Service Review 6/18/18 Thank you Josh Marchan for an excellent service experience. Everything was expedited in a timely and professional manner. From intake to follow up, to Thank you Josh Marchan for an excellent service experience. Everything was expedited in a timely and professional manner. From intake to follow up, to recommended future service needs, to vehicle delivery all an excellent experience. More
by Char_BR
Employees Worked With
June 18, 2018
Took too long My first time bringing my vehicle to MB of Baton Rouge and I was a little disappointed at the end in the service as I expected better from what I thou My first time bringing my vehicle to MB of Baton Rouge and I was a little disappointed at the end in the service as I expected better from what I thought was a quality dealership. Overall they made up for it and I was ok with that. More
by Cynt1013
Employees Worked With
June 15, 2018
Customer Set appointment for a Thursday morning car was not worked on until Monday? No help offered with loaner vehicle no help offered with delivery/pick up o Set appointment for a Thursday morning car was not worked on until Monday? No help offered with loaner vehicle no help offered with delivery/pick up once completed. After paying $2,900 in repairs drove 2 blocks away “check engine” light came on. Ugh! More
by Mrcoffee
Employees Worked With
June 14, 2018
Excellent Service Mercedes-Benz of Baton Rouge Employees are very professional and service oriented. Everyone I spoke to was well-informed about my concerns about my c Mercedes-Benz of Baton Rouge Employees are very professional and service oriented. Everyone I spoke to was well-informed about my concerns about my car. More
by Jeanne
