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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
July 23, 2018
amazing They were amazing very helpful an didneverything they could to make our dream come true . Anthony was amazing treated us so well An did all he could They were amazing very helpful an didneverything they could to make our dream come true . Anthony was amazing treated us so well An did all he could 😊 We are very satisfied More
by Cracca1328
Employees Worked With
Anthony Peters
July 22, 2018
Great sales team ! Everyone is very friendly. The service was helpful, quick and easy. Lynn Whitty is always knowledgeable and nice. She made the whole process very ea ! Everyone is very friendly. The service was helpful, quick and easy. Lynn Whitty is always knowledgeable and nice. She made the whole process very easy. More
by Jacey
Employees Worked With
July 19, 2018
First visit for maintenance Excellent Service is what brings me back to be a long term customer... as a new Mercedes-Benz owner I was extremely pleased with the service and the a Excellent Service is what brings me back to be a long term customer... as a new Mercedes-Benz owner I was extremely pleased with the service and the attentiveness of both employees. I will be back to the Baton Rouge dealership with joy and confidence in how I will be served. More
by MBbetnard18
Employees Worked With
Anthony Peters, Suzanne Sellers
July 17, 2018
Need a new ture Everyone was very courteous and helpful. They explained everything well.and were clear in their explanations. The drive to Baton Rouge is worth the h Everyone was very courteous and helpful. They explained everything well.and were clear in their explanations. The drive to Baton Rouge is worth the hassle in order to deal with everyone at the dealership. They are tops More
by Unc74
Employees Worked With
Suzanne Sellers
July 12, 2018
Great Customer Experience I dropped my car off to have a part replaced and I was greeted at the door and received awesome customer service the entire visit from Josh. I used th I dropped my car off to have a part replaced and I was greeted at the door and received awesome customer service the entire visit from Josh. I used the shuttle and Janice was prompt and courteous getting me to my job and picking me back up to pick my car up. Mercedes Benz of Baton Rouge has great employees and know how to take care of their customers to keep them coming back. More
by 2blssd1
July 05, 2018
Service of GLK at MB Baton Rouge The team could not have been more attentive, efficient, and extraordinarily accommodating and kind. The service team performed details related to the The team could not have been more attentive, efficient, and extraordinarily accommodating and kind. The service team performed details related to the service even beyond the immediate issue. I am so pleased with their work and grateful to them all. More
by Tuppy
Employees Worked With
July 03, 2018
#D'ArcyHinesGREAT! D'Arcy made my experience GREAT! He went that extra mile and I am most grateful. All hats off to a wonderful person. Thank you so much! D'Arcy made my experience GREAT! He went that extra mile and I am most grateful. All hats off to a wonderful person. Thank you so much! More
by Mrs550, brown75
Employees Worked With
June 29, 2018
Service agent Joshua M. Took great car of me and out MB. Very good service. Joshua .M is great to work with. Fair and honest. I am trusting the mechanics work will be just as great. To soon to tell, but will Very good service. Joshua .M is great to work with. Fair and honest. I am trusting the mechanics work will be just as great. To soon to tell, but will let you know if I experience trouble. Thank you. More
by Baton Rouge Mercedes
Employees Worked With
June 28, 2018
Excellent Customer Service My buying experience with Mercedes-Benz of Baton Rouge was exceptional and a smooth process. I’m extremely satisfied with the professionalism, friendl My buying experience with Mercedes-Benz of Baton Rouge was exceptional and a smooth process. I’m extremely satisfied with the professionalism, friendliness and customer service. More
by Vaughn Weaver
Employees Worked With
Other Employees :
Josh Teekel
June 23, 2018
Absolutely the best customer service. I always receive top notch attention when dealing with MBOBR. Here I’m not just a number, the staff is extremely attentive and professional. D’Arcy Hi I always receive top notch attention when dealing with MBOBR. Here I’m not just a number, the staff is extremely attentive and professional. D’Arcy Hines has been available for questions and concerns during & after business hours. Grateful for the personal experience as always. More
by Windy
Employees Worked With
