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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
August 10, 2018
Josh makes me Happy Happy Happy Great Service I love prepaid maintenance and tire and rim warranty. I also have exten d Warranty and Gap. A great place to visit. Always everyone is m Great Service I love prepaid maintenance and tire and rim warranty. I also have exten d Warranty and Gap. A great place to visit. Always everyone is most friendly. I love 💗 the courstey and friendly smiles. Great job. More
by Wild Bill the Kid Walker TEXAS Ranger
August 09, 2018
Great service . Called me to discuss options before they did the work. No surprises just honest questions and answers. The service manager was great. The only pro . Called me to discuss options before they did the work. No surprises just honest questions and answers. The service manager was great. The only problem I saw was it smelled like cigarettes when I got in my car. I’m sure whoever was working or cleaning car was a smoker. And me being a non smoker for over 15 years I could smell the aroma of a cigarette. More
by Harleyj
Employees Worked With
August 09, 2018
Unexpected issue with vehicle battery What a pleasure it was to get a same day appointment and to be happily greeted by a number of staff. Our issue was resolved by 3:30 or so!! Great wai What a pleasure it was to get a same day appointment and to be happily greeted by a number of staff. Our issue was resolved by 3:30 or so!! Great waiting area with amenities: drinks, fruit, desserts, and coffee. More
by Road runner
Employees Worked With
Marjorie Reiff
August 03, 2018
Great service every time I am always pleased with the service I receive. Mercedes Benz always put their customers first. They are very accommodating and knowledgeable. The I am always pleased with the service I receive. Mercedes Benz always put their customers first. They are very accommodating and knowledgeable. The service advisor always makes sure that I understand everything from the beginning to the end. Great customer service. More
by Domingue
Employees Worked With
Eric , Marjorie Reiff
August 03, 2018
2007 s550 I arrived early for my appointment and was immediately waited on. Gotten right out in my loaner. The service was all performed on the same day. Josh I arrived early for my appointment and was immediately waited on. Gotten right out in my loaner. The service was all performed on the same day. Josh was extremely pleasant and knowledgeable. Very professional. More
by Newtome
Employees Worked With
August 01, 2018
Excellent Salesmanship and Environment Friendly people acknowledged and greeted me at each visit. Mr. Dennis Lee approached me smiling and with a pleasant demeanor. He listened to my list Friendly people acknowledged and greeted me at each visit. Mr. Dennis Lee approached me smiling and with a pleasant demeanor. He listened to my list of desired automobile features assuring me that my list of desired features was a possibility. During final price negotiations he was respectful and always seemed to be advocating in my behalf. At the end, of negotiations, I was pleased with my purchase that that met my specifications and more with little haggling. Before leaving the dealership, Mr. Bradley Woolfley patiently explained all features as simply and completely as possible. I left the lot feeling more confident and comfortable operating my new automobile features. In summary, purchasing my new automobile was effortless and painless. Friendly and professional salespeople and comfortable environment were positive attributes in my opinion. I would surely recommend this dealership. More
by shay51
Employees Worked With
Dennis Lee, Bradley Woolfley
July 31, 2018
It was great ! Loved my experience I loved my experience. Everyone was so nice and i was able to get the car i loved !! Thanks to all the workers who took their time with my family & i I loved my experience. Everyone was so nice and i was able to get the car i loved !! Thanks to all the workers who took their time with my family & i More
by Antoniqua11
July 30, 2018
You can't go wrong buying a Mercedes This is my second one and I have no complaints. Mason Thomassie was a great salesman. My husband had nothing but positive comments to say about Mason This is my second one and I have no complaints. Mason Thomassie was a great salesman. My husband had nothing but positive comments to say about Mason.I am big on customer service and this dealership focuses on keeping their customers happy. Their service department is very professional and very detailed when explaining car service repairs. I have dealt with Adrienne and Suzanne for Sevice dept and these 2 ladies are amazing. I highly recommend MBOBR! More
by Lady Benz
July 25, 2018
Service department is excellent! MERCEDES BENZ of BR has an excellent service department where all service personnel are well trained and knowledgable. I took my Mercedes in to be se MERCEDES BENZ of BR has an excellent service department where all service personnel are well trained and knowledgable. I took my Mercedes in to be serviced with no appointment and was happy to have my vehicle serviced and returned by days end. More
by JimmyD1947
July 25, 2018
Service Experience Excellent and organized service department. Pricing on items are very high. Spent $150 today on wiper blades? There are plenty of people that won’t bu Excellent and organized service department. Pricing on items are very high. Spent $150 today on wiper blades? There are plenty of people that won’t buy a Mercedes because of the high cost of service. More
by MLS
Employees Worked With
Andria
