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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
August 29, 2018
Recalls The Dealer was very courteous and informative when it came to explaining my car recalls. They provided a loaner vehicle which was very nice. The estim The Dealer was very courteous and informative when it came to explaining my car recalls. They provided a loaner vehicle which was very nice. The estimates on additional services needed on my car was done very professionally with no pressure to perform that day. More
by 2572
August 28, 2018
Rear camera repair and recall Scheduling an appointment was effortless and service was top notch. Transportation to drop off and pickup was excellent. Everyone i came into contact Scheduling an appointment was effortless and service was top notch. Transportation to drop off and pickup was excellent. Everyone i came into contact was great. More
by pine
Employees Worked With
August 24, 2018
Thorough, courteous, friendly Excellent service experience today. I was given a loaner while the recaled work was being completed. Andrea was friendly, helpful, and shared informat Excellent service experience today. I was given a loaner while the recaled work was being completed. Andrea was friendly, helpful, and shared information on the service to be provided. All employees were courteous and friendly.I will return to this dealership for service as needed. More
by JST
August 23, 2018
They where very Nice and helpful This dealership has a amazing staff and the are kind and very helpful they took care of my problem let me know everything that was going on with my ve This dealership has a amazing staff and the are kind and very helpful they took care of my problem let me know everything that was going on with my vehicle More
by Drew08
Employees Worked With
Other Employees :
Marjorie Reiff, Larry Mitchell, Lydia Ellsworth, Suzanne Sellers, Tear Walker
August 23, 2018
Accommodating Service took longer than expected. We were provided a loaner. Darcy updated my license cover with his personal cover because the dealership was out of Service took longer than expected. We were provided a loaner. Darcy updated my license cover with his personal cover because the dealership was out of stock with them More
by DR2013
August 20, 2018
Fast and friendly Mr. D’Arcy Hines and the staff at MB of BR was great. They were very helpful, friendly, and efficient. Mr. Hines went above and beyond his duties to m Mr. D’Arcy Hines and the staff at MB of BR was great. They were very helpful, friendly, and efficient. Mr. Hines went above and beyond his duties to make sure I was completely satisfied. More
by Jacey
Employees Worked With
August 18, 2018
Great Experience-More than Met My Expectation Larry, shuttle driver, was extremely pleasant and accommodating. Much like my experience in sales with Ron, this dealership more than met my expectat Larry, shuttle driver, was extremely pleasant and accommodating. Much like my experience in sales with Ron, this dealership more than met my expectations. Thank you! More
by Satisfied Customer
August 17, 2018
Courtesy Service It was very convenient with scheduling my needed auto service. The service was completed in a timely manner. The staff was very friendly and keep me u It was very convenient with scheduling my needed auto service. The service was completed in a timely manner. The staff was very friendly and keep me up to date. The staff was very courteous. More
by DeeBee
Employees Worked With
August 16, 2018
Very Great Service Easy to talk to and keep customer undated on progress of work been done on vehicle as well of how long will it take to be completed ,also put me in sa Easy to talk to and keep customer undated on progress of work been done on vehicle as well of how long will it take to be completed ,also put me in same class of vehicle,that I left in the shop More
by Badassvette
Employees Worked With
August 14, 2018
Purchase a 2018 C 300 They guys was very helpful on pricing and the type of car that I was interested in. It was a long process but it was worth the wait. Very satisfied. They guys was very helpful on pricing and the type of car that I was interested in. It was a long process but it was worth the wait. Very satisfied. More
by Car guy 2018
