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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 793 reviews
October 19, 2018
Great service Well organized check in with no waiting. I’ve had the same service rep for years, and she’s awesome. Margie goes above and beyond to take care of wha Well organized check in with no waiting. I’ve had the same service rep for years, and she’s awesome. Margie goes above and beyond to take care of whatever I need. More
by Adele
Employees Worked With
Marjorie Reiff
October 17, 2018
Great Service - Great People MB of Baton Rouge is a customer friendly dealership. Customer service and care with a smile are at the top of their business model. This is especiall MB of Baton Rouge is a customer friendly dealership. Customer service and care with a smile are at the top of their business model. This is especially true if the service department where you receive excellent maintenance and repair within a cordial environment More
by Critical
Employees Worked With
October 13, 2018
Exceptional service as usual D’Orsay is professional and always courteous. Exceptional service from drop off to pick up excellent teamsters from the technicians to counter clerks. D’Orsay is professional and always courteous. Exceptional service from drop off to pick up excellent teamsters from the technicians to counter clerks. Thanks again More
by Bella124
October 11, 2018
Painless and Proffessional Had my motor home worked on and was treated by nice and Proffessional folks. very knowledgeable and answered all of my questions. Will visit again. Had my motor home worked on and was treated by nice and Proffessional folks. very knowledgeable and answered all of my questions. Will visit again. More
by Ronnie
October 03, 2018
Excellence in service and customer experience 12 month scheduled maintenance, excellent customer experience with scheduling, loaner usage, and service received outstanding!! Suzanne and Josh we’r 12 month scheduled maintenance, excellent customer experience with scheduling, loaner usage, and service received outstanding!! Suzanne and Josh we’re very knowledgeable, friendly and promptness with handling my service and completion exceeded my expectations!! Thank you!! More
by DML
October 03, 2018
Great buying experience A+++ Hassle free buying experience. Trey delivered the car to me an hour away from the dealership. Great customer service. Will buy from again in the fu Hassle free buying experience. Trey delivered the car to me an hour away from the dealership. Great customer service. Will buy from again in the future. Thanks again. More
by redd504
Employees Worked With
October 01, 2018
Worst experience ever The worst experience in a service center that I have ever had! I started not to right this review but I thought it would be best if I did! I will pref The worst experience in a service center that I have ever had! I started not to right this review but I thought it would be best if I did! I will preface this review by stating have owned only a few cars in my short millennial life thus far, but I most often use the dealership to service my vehicles. I have been here before and it was when I made an appointmentand a very different experience... I did not have an appointment this morning when I dropped off my vehicle...I wasn’t offered a shuttle to work thank god for Uber, I was assisted while standing in a hallway... seriously 😒! On my prior visit mr. Hines went through every single recommended service. This time the lady stated the price of the services with out even taking me through the options, as if I were going to have sticker shock! Bottom line set an appointment with D’Arcy Hines or walk in at your own risk! More
by Glamgolddiva
Employees Worked With
Suzanne Sellers
October 01, 2018
Professional My salesman was very professional very thorough and very fast it was an amazing experience..my wife and i enjoyed the short time we spent at the deale My salesman was very professional very thorough and very fast it was an amazing experience..my wife and i enjoyed the short time we spent at the dealership More
by Harvest1966
October 01, 2018
Excellent Friendly Dealership My wife and I bought a 2017 Mercedes with no hassle or pressure Salesman Anthony was bright cheerful and very knowledgeable of the vehicle I was purch My wife and I bought a 2017 Mercedes with no hassle or pressure Salesman Anthony was bright cheerful and very knowledgeable of the vehicle I was purchasing. More
by Eddie Selle
Employees Worked With
Josh Teekel, Anthony Peters
September 13, 2018
Awesome experience, every time Took my vehicle in for B service. Appointment was on time and they were ready for me with my reserved loaner car and I was in and out of the dealershi Took my vehicle in for B service. Appointment was on time and they were ready for me with my reserved loaner car and I was in and out of the dealership within 30 minutes. They call to update me on service and gave me a time that was flexible but I can pick my vehicle up. Great doing business with D'Arcy. We took care of everything and was very professional. More
by sherrycollura
Employees Worked With
