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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
December 19, 2018
Great experience, friendly/helpful staff I recently bought a G wagon from them & they were very helpful, nice, & down to earth. Mrs Lynn, an employee there, is amazing & I would recommend any I recently bought a G wagon from them & they were very helpful, nice, & down to earth. Mrs Lynn, an employee there, is amazing & I would recommend anyone shopping for a new car to go see her! I will definitely be a customer for life! <3 More
by SashaNV
Employees Worked With
December 12, 2018
Great service and attentive I had my plan and idea of car I wanted along with price range. The not only accommodated my requests they did not try to compromise quality with lesse I had my plan and idea of car I wanted along with price range. The not only accommodated my requests they did not try to compromise quality with lesser offers etc. upfront and honest will always win me over no fluff More
by Ricomatt73
Employees Worked With
December 08, 2018
Purchased vehicle Service of trade in vehicle persons worked with sales to help put deal together thanks Andrea & Brice for your effort this is fifth vehicle from deale Service of trade in vehicle persons worked with sales to help put deal together thanks Andrea & Brice for your effort this is fifth vehicle from dealer ship treated in business like manner when I come in More
by Norman9747
December 07, 2018
Great, friendly service! Mercedes Benz of Baton Rouge went above and beyond to be sure I was happy with my purchase. Ron Escoe was very friendly and professional. He took grea Mercedes Benz of Baton Rouge went above and beyond to be sure I was happy with my purchase. Ron Escoe was very friendly and professional. He took great care of me. Couldn’t be happier with my purchase. More
by RamLimited4
Employees Worked With
Ron Escoe
December 03, 2018
Happy Customer Mercedes Benz of Baton Rouge has the best service. They always treat me like I am their only customer. They get me in and out very quickly. Mercedes Benz of Baton Rouge has the best service. They always treat me like I am their only customer. They get me in and out very quickly. More
by Msonnier
December 02, 2018
Did not fix provlem They told me the drive the car and all was fine. I drive it 20-30 yards and the problem repeats. I don’t think they drove the car. They even said the They told me the drive the car and all was fine. I drive it 20-30 yards and the problem repeats. I don’t think they drove the car. They even said they drive it several times. I don’t believe them. The problem repeatedly occurs. They changed my battery when car wasn’t showing any sign of needing it. They said it was maybe due to the battery. I am out $400 and the issues e I brought it in for is still happening. More
by DisappointednMercedes
Employees Worked With
Technician name not known. Also talked to shop foreman. Neither helpful
November 30, 2018
40,000 mile service Finished in a timely manner and informative. Check-in took a little longer than normal but in all he listened and addressed all my concerns which I ap Finished in a timely manner and informative. Check-in took a little longer than normal but in all he listened and addressed all my concerns which I appreciated. More
by Cynt1013
Employees Worked With
November 29, 2018
First Mercedes. Painless. This was our first Mercedes. The folks were awesome. Our salesperson Lynn was fantastic. She placed us in the perfect vehicle. All expectations were m This was our first Mercedes. The folks were awesome. Our salesperson Lynn was fantastic. She placed us in the perfect vehicle. All expectations were met. Very professional but also made you feel like family. I would highly recommend a visit to this dealership. More
by Dude57
November 27, 2018
I love the Mercedes Benz suv I love the Mercedes Benz suv it drives smooth and love all the available options we got with it. Power is not an issue because if you need it it's the I love the Mercedes Benz suv it drives smooth and love all the available options we got with it. Power is not an issue because if you need it it's there. I would recommend if you want luxury and performance look no further than the GLC 300. More
by I. Varnado
November 20, 2018
Great experience I came in to get a 20k mile service. I pulled in to service department and had my loaner car and was on my way within 5 minutes. They called me when I came in to get a 20k mile service. I pulled in to service department and had my loaner car and was on my way within 5 minutes. They called me when car was complet. First class dealership! More
by Stationbestbaaar
Employees Worked With
Other Employees :
Tom Acquaviva, Larry Mitchell
