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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 793 reviews
January 17, 2019
Five year Service The dealership is most helpful accommodating our service needs and personnel are awesome. Starting with Allen salesman—after the sale!! Only matter I The dealership is most helpful accommodating our service needs and personnel are awesome. Starting with Allen salesman—after the sale!! Only matter I need us please take off Lorenzo’s name and put in mine Suzanne King Utrera Lorenzo died suddenly March 16, 2016 and this is painful memories. Thank You for your assistance and Yes Service is Second to No One. More
by Cheerleader10
January 15, 2019
Great customer service all the time! I purchased my first Mercedes Benz about 10 years ago and started bringing it in to be serviced by Mr. Dan. He was a very honest person and always gre I purchased my first Mercedes Benz about 10 years ago and started bringing it in to be serviced by Mr. Dan. He was a very honest person and always greeted me with respect. I'm on my 3rd Mercedes now due to my 2nd being flooded out in 2016. Mr.D'Arcy has been my service advisor for at least the last 5 years and he is just as honest and helpful as Mr.Dan was 10 years ago. I always see Mr.Dan when I come in for service because he is now the service manager and his office is situated openly so that you can visiably see him and as a customer it gives me great comfort to know that he's able to see,greet and be available to customers. The waiting area is simply the best; computer access, refreshments, TV and a massage chair. The Best Service in Baton Rouge!! More
by Mrs.A.Collins
January 10, 2019
Good dealership Very nice and friendly. Easy to deal with. Beautiful facility. Finished in time estimated. As good a dealership as I have ever been in. You cannot go Very nice and friendly. Easy to deal with. Beautiful facility. Finished in time estimated. As good a dealership as I have ever been in. You cannot go wrong here. More
by Mack
Employees Worked With
January 04, 2019
Best Service in Baton Rouge Brought my car in to put in a new front grill. Josh was awesome. Hey really took care of me, I did not have to wait. He later called to check to se Brought my car in to put in a new front grill. Josh was awesome. Hey really took care of me, I did not have to wait. He later called to check to see if I was happy with the new grill. Best service ever! More
by Msonnier
Employees Worked With
January 04, 2019
Scott and My First MB My first Mercedes Benz purchase. Visited dealership in July, but wasn’t quite ready. Returned a few months later to make my purchase. Guess what.... My first Mercedes Benz purchase. Visited dealership in July, but wasn’t quite ready. Returned a few months later to make my purchase. Guess what....Scott remembered me and what I wanted in this purchase. Joyful experience. Thanks Scott and MBoBR. More
by MercyBlue
Employees Worked With
Scott Sheldon
January 03, 2019
Awesomely First service appointment and this was great experience with Andrew Perry! Very professional from the greeting at 0730, the issuing of the loaner veh First service appointment and this was great experience with Andrew Perry! Very professional from the greeting at 0730, the issuing of the loaner vehicle to the day I pick up my vehicle. Loved my first service visit! More
by ELOISE40
Employees Worked With
Andrew Perry
January 02, 2019
IT Was a Great Experience Trey, Very professional sales representative. The entire car purchase and trade in process was easy and super fast!. Both sales representative and Ma Trey, Very professional sales representative. The entire car purchase and trade in process was easy and super fast!. Both sales representative and Manager was very helpful, generous and very courteous. Mercedes-Benz of Baton Rouge is a great place to buy a new car. They have an excellent service department and nice staff. More
by Anil
December 29, 2018
Great Service Representative Josh always greet my husband and I with enthusiasm. He listens to our concerns about our vehicles with understanding. He's the only consultant we like Josh always greet my husband and I with enthusiasm. He listens to our concerns about our vehicles with understanding. He's the only consultant we like to work with. More
by Spearz1
Employees Worked With
December 26, 2018
It was just grate . Went in on Christmas even to look at the suv . We ended up buying one . The prices are good the people are very friendly and they don’t push you . The Went in on Christmas even to look at the suv . We ended up buying one . The prices are good the people are very friendly and they don’t push you . They get you what you are looking for. Very very happy with owner an new CSU’s from them. Me an my wife would like to thank Anthony Peters for his help. More
by Gacosta8
Employees Worked With
Anthony Peters
December 23, 2018
Great Service Mercedes Benz has excellent customer service. I would recommend y’all to anyone. Very Friendly and helpful. And i would consider buying my next vehicl Mercedes Benz has excellent customer service. I would recommend y’all to anyone. Very Friendly and helpful. And i would consider buying my next vehicle with Mercedes Benz. More
by Customer Linda456
