Mercedes-Benz of Baton Rouge

Everything is good Problem resolved, Josh is an excellent service representative no more error message as of now everything seems to be working as usual thanks again Se Problem resolved, Josh is an excellent service representative no more error message as of now everything seems to be working as usual thanks again See you for the next service More

It was pleased It was a great experience. I don’t have any complaints and would certainly recommend the dealership to my family and my friends who are car shopping. It was a great experience. I don’t have any complaints and would certainly recommend the dealership to my family and my friends who are car shopping. More

No one attended to me in over three hours I guess someone or everyone over looked me. I came in at 1:45 was not attended to o until I inquired around 5 o’clock. I guess someone or everyone over looked me. I came in at 1:45 was not attended to o until I inquired around 5 o’clock. More

Service Was able to go on a Saturday, booked loaner car in advanced to run errands while my car was being serviced. My appt was for 10:00am and my car was rea Was able to go on a Saturday, booked loaner car in advanced to run errands while my car was being serviced. My appt was for 10:00am and my car was ready at 3:30pm. Picked up my car and returned loaner before closing on Saturday at 4:00pm. More

Hooray for Mercedes of Baton Rouge In a society where service experiences are usually less than adequate, Mercedes of Baton Rouge has their finger on the pulse of what people want!!!! In a society where service experiences are usually less than adequate, Mercedes of Baton Rouge has their finger on the pulse of what people want!!!! More

Josh & Co were great! Josh and his colleagues in the service center were excellent! They were supportive, friendly, personable and helpful. I would highly recommend working Josh and his colleagues in the service center were excellent! They were supportive, friendly, personable and helpful. I would highly recommend working with Josh and Co. More

New customer review Lynn was excellent at taking care of us through the entire process to ensure our needs were met and satisfied in our purchase. We enjoyed the experien Lynn was excellent at taking care of us through the entire process to ensure our needs were met and satisfied in our purchase. We enjoyed the experience. More

Car Maintenance I love love love the customer service Mercedes Benz of BR provides. I mean it amazes me how professional and friendly they are and Mr. D’Arcy IS THE B I love love love the customer service Mercedes Benz of BR provides. I mean it amazes me how professional and friendly they are and Mr. D’Arcy IS THE BEST! Thank you for ALWAYS taking such good care of me when I come in! Ten stars for your Mr. D’Arcy!! God bless you sir. I’m sorry to say but the only drawback (which is the reason for the 4 stars) I have about your dealership is with the car washing. My car is ALWAYS half cleaned and I’ll never understand how a dealership like Mercedes who provides such outstanding customer service have such poor car cleaning service. Please do something about this. Please! More

Recall Every experience we have had with this dealership has been first class from the people to the service as they always go above and beyond what is neces Every experience we have had with this dealership has been first class from the people to the service as they always go above and beyond what is necessary. More

Great service The Service Center provided exceptional service. Joshua Marchan was very professional and kept me updated with the status of my vehicle while the work The Service Center provided exceptional service. Joshua Marchan was very professional and kept me updated with the status of my vehicle while the work was being done. More