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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
October 10, 2019
Very good service . I like the additional car wash and vacuum service.My advisor Victoria are very nice lady . I will come back for my car service again. vacuum service.My advisor Victoria are very nice lady . I will come back for my car service again. More
by Gigi
Employees Worked With
October 07, 2019
Great Customer Service I brought my car in for scheduled service and Danielle Steib and the entire service team were great, as usual. The service department has always been I brought my car in for scheduled service and Danielle Steib and the entire service team were great, as usual. The service department has always been open and honest with me about any maintenance concerns with my vehicle when necessary. It is nice to know that they are going to do what is required and keep you informed otherwise. More
by Christopher S.
Employees Worked With
Danielle Steib
October 04, 2019
Appointment on time, Jessica welcome me and explain what had to be done. Service was fast. D’Arcy finish the paper work. That’s call team work. had to be done. Service was fast. D’Arcy finish the paper work. That’s call team work. More
by HJB
September 29, 2019
Great experience The service at Mercedes dealership was above par. The work was performed well and the staff was so accommodating. Having a loaner car was no problem a The service at Mercedes dealership was above par. The work was performed well and the staff was so accommodating. Having a loaner car was no problem and Josh, my service advisor, kept me informed of progress. Good coffee, too! More
by Lisa
Employees Worked With
September 27, 2019
Very Pleased! I am very pleased with my purchase, and follow-up service at Mercedes-Benz Baton Rouge. Anthony Peters (sales), and Victoria Vick (service) are outsta I am very pleased with my purchase, and follow-up service at Mercedes-Benz Baton Rouge. Anthony Peters (sales), and Victoria Vick (service) are outstanding! More
by Russ. Dawkins
Employees Worked With
Victoria Vick, Anthony Peters
September 21, 2019
Service department D'Arcy, my service advisor kept me posted every step off the way on the progress of what needed to be done and as the work was progressing on my vehic D'Arcy, my service advisor kept me posted every step off the way on the progress of what needed to be done and as the work was progressing on my vehicle. I love the personalized service. More
by ChefShells
September 05, 2019
Great Victoria Vick was very prompt and informative on our maintenance of the GLE 350 . Every visit has been a pleasure . Coffee and fruit Great too ! Victoria Vick was very prompt and informative on our maintenance of the GLE 350 . Every visit has been a pleasure . Coffee and fruit Great too ! More
by Doug. Page
Employees Worked With
Other Employees :
Anthony Peters
September 03, 2019
Personal Service along with experience. Andrea Birdwell, is extremely efficient in the service process as well as when I've needed urgent assistance. The loaner car process is extremely hel Andrea Birdwell, is extremely efficient in the service process as well as when I've needed urgent assistance. The loaner car process is extremely helpful to me and that process involves several employees and it works smoothly and all employees are personable and helpful. I appreciate the expertise Andrea brings to the table and her professionalism and she is always efficient. More
by Coco
Employees Worked With
August 23, 2019
Service Department Josh Marchan were very polite, never try to rush one,, . Shuttle drivers were the best, .Continue doing what you do, YOUR COFFEE IS THE BEST. Josh Marchan were very polite, never try to rush one,, . Shuttle drivers were the best, .Continue doing what you do, YOUR COFFEE IS THE BEST. More
by Black,Kai123
August 16, 2019
They sold a certified damaged car I purchased a certified used car from this dealership from Florida. The car had water damage that was not disclosed. I took the car to Tampa Mercedes I purchased a certified used car from this dealership from Florida. The car had water damage that was not disclosed. I took the car to Tampa Mercedes who had to replace trim parts on the car and do paint correction to remove water damage. Baton Rouge Manager Brice would not take care of this and we are forced to get an attorney to fight it. Don’t buy a car without seeing it from these people, they are not honest people. They sell cars with damage without disclosing it. I tried to reach the owner but he was not available and I was told he will not do anything. $6k later in damages being paid to Tampa Mercedes plus the attorneys fees is insane! Don’t make the mistake I made. I have purchased a Mercedes previously and this is not how the brand usually works. Very disappointing that something that could be easily fixed is turning into a battle with attorneys. More
by Amorera
Employees Worked With
Other Employees :
Matthew George Sales Rep
