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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
January 02, 2020
Maintenance Service I dropped my car off at Mercedes Benz the night before my scheduled service appointment. The next morning I received a call from Andrea Bridwell in t I dropped my car off at Mercedes Benz the night before my scheduled service appointment. The next morning I received a call from Andrea Bridwell in the Service department letting me know that she had my car and would get it to the back to be serviced ASAP. Andrea, including other employees, have always been very friendly, accommodating, and eager to help. Its been a pleasure doing business with Mercedes Benz of BR. More
by Shannon
Employees Worked With
December 29, 2019
D’Arcy Hines—Thanks for going the extra mile(s)!! I appreciate the excellent service and attention provided. Appreciate MBOBR! Loaner SUV was awesome too! appreciate the excellent service and attention provided. Appreciate MBOBR! Loaner SUV was awesome too! More
by jdelaune
December 23, 2019
Danielle and Gwendolyn was amazing to work with at MBOBR! They got my car in and out in record timing. Service was AMAZING as always! They got my car in and out in record timing. Service was AMAZING as always! More
by Clintinawilliams12
Employees Worked With
December 14, 2019
Mercedes of BatonRouge is in my opinion, the best for customer satisfaction . Starting with Jessica, Dan who made it happen before my schedule appointment and Curtis the courtesy driver. customer satisfaction . Starting with Jessica, Dan who made it happen before my schedule appointment and Curtis the courtesy driver. More
by tmbado
December 12, 2019
Service Visit The service visit was easy because of the helpful people in the Service Department. Our Service advisor was D'Arcy and also helping were Victoria and The service visit was easy because of the helpful people in the Service Department. Our Service advisor was D'Arcy and also helping were Victoria and Lydia. They made sure that the work was done in a timely fashion and was correct. All of the three mentioned were great and others in the department were very attentive by making sure we had been helped. More
by garybh77
Employees Worked With
Other Employees :
Victoria {Don't know last name}, Lydia Ellsworth
November 27, 2019
Always the best ! The level of service we receive at Mercedes of Baton Rouge can’t be beat . D’Arcy Hines has taken superb care of our cars for several years. The level of service we receive at Mercedes of Baton Rouge can’t be beat . D’Arcy Hines has taken superb care of our cars for several years. More
by CBT
Employees Worked With
November 19, 2019
Mercedes GLC 300 I just purchased my 4th Mercedes vehicle with salesperson Lynn Whitty. She is absolutely the best and so easy to work with. Also, the manager, Kyle, I just purchased my 4th Mercedes vehicle with salesperson Lynn Whitty. She is absolutely the best and so easy to work with. Also, the manager, Kyle, is extremely helpful in managing the entire process. Thanks Mercedes for making my purchase a totally pleasant experience. More
by kholden
October 27, 2019
Excellent and seond to none!!! Excellent experience and great work by the whole Team!! Would absolutely recommend MBOFBR for servicing and repair of your vehicle. Clean, comfortab Excellent experience and great work by the whole Team!! Would absolutely recommend MBOFBR for servicing and repair of your vehicle. Clean, comfortable and timely dealership. More
by Todd N Foust
October 18, 2019
Great Service Supervisor D'Arcy is the greatest!! He is knowledgeable, easy to talk with, and very attentive to my needs. The car wash is always nice. I love the express s D'Arcy is the greatest!! He is knowledgeable, easy to talk with, and very attentive to my needs. The car wash is always nice. I love the express service!! More
by glynn
Employees Worked With
October 11, 2019
Scheduled maintenance I had my 70,000 mile scheduled maintenance completed. As always, D’Arcy Hines was very thorough and professional. I’ll continue to go back. I had my 70,000 mile scheduled maintenance completed. As always, D’Arcy Hines was very thorough and professional. I’ll continue to go back. More
by Bob A.
