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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
March 17, 2020
Attention to Detail I recently brought a vehicle in for tires. D'Arcy (my service advisor) took care of everything as expected but what wasn't expected was the overall ve I recently brought a vehicle in for tires. D'Arcy (my service advisor) took care of everything as expected but what wasn't expected was the overall vehicle inspection that my vehicle received. Although not part of the scope of work all fluids, lights etc... were thoroughly examined to make sure my vehicle was operating a peak efficiency. D'Arcy noticed a cracked taillight lens and some scratches (probably the result of a parking lot incident) that I knew nothing about. The lens was replaced and D'Arcy had one of the guys in the body shop buff out the scratches for me. Thank you D"Arcy for going above and beyond! More
by Satisfied Customer
Employees Worked With
March 09, 2020
Professional and proficient. Excellent experience. Made the experience less stressful and pleasant. He wasn’t pushy in the least and made me feel like the decision was my own to make. the experience less stressful and pleasant. He wasn’t pushy in the least and made me feel like the decision was my own to make. More
by ty.wayneharris
Employees Worked With
Anthony Peters
March 03, 2020
Most of us hate to bring the car in for service/repairs. But Andrea always makes the experience not only better but pleasant. Keep up the good work Andrea! But Andrea always makes the experience not only better but pleasant. Keep up the good work Andrea! More
by Twgallow
Employees Worked With
February 24, 2020
OUTSTANDING!!!!!! Gwendolyn of Mercedes Benz of Baton Rouge did A GREAT job. Kept us posted, had A loaner consistent our GLE 350 waiting when we arrived. Repair time an Gwendolyn of Mercedes Benz of Baton Rouge did A GREAT job. Kept us posted, had A loaner consistent our GLE 350 waiting when we arrived. Repair time and cost was exactly as she said when we brought the car in for service. More
by ragusab
Employees Worked With
Gwendolyn
February 19, 2020
Always a pleasure working with D Arcy Hines and everybody at Mercedes Benz of Baton Rouge. They really know how to take care of the customers and the vehicles they represent thx! at Mercedes Benz of Baton Rouge. They really know how to take care of the customers and the vehicles they represent thx! More
by Djac42
Employees Worked With
February 01, 2020
I especially appreciated Victoria handling my recent service appointment. She was accommodating and prompt with updates and delivery of service. I was also pleased that the service had a $75 discount. service appointment. She was accommodating and prompt with updates and delivery of service. I was also pleased that the service had a $75 discount. I feel the service charges are especially high -therefore the discount was a pleasant surprise. More
by gloriabacque
Employees Worked With
Victoria
January 27, 2020
Each and every time I experience professional caring service for my cars general maintenance visits! Thank you to Andrea for her consistent great follow up and service! service for my cars general maintenance visits! Thank you to Andrea for her consistent great follow up and service! More
by Mariettamurphy1
January 26, 2020
Mercedes Benz of Baton Rouge has the best customer service department. Josh and the entire staff were very nice, friendly, and helpful. Thanks for a great service! I really appreciate it. service department. Josh and the entire staff were very nice, friendly, and helpful. Thanks for a great service! I really appreciate it. More
by pma225
Employees Worked With
January 25, 2020
Outstanding customer service. The service was amazing. I look forward bringing my Mercedes to this location in Baton Rouge. The price was manageable and the customer service was ve The service was amazing. I look forward bringing my Mercedes to this location in Baton Rouge. The price was manageable and the customer service was very unique. Thanks for your assistance in taking care of my vehicle. More
by judith
Employees Worked With
don't remember but their names are not listed. young lady. very nice.
January 18, 2020
Josh is always polite and helpful! Love doing service with him. I’m confident with his judgment on details. I always request him when I bring my car for maintenance. with him. I’m confident with his judgment on details. I always request him when I bring my car for maintenance. More
by Scooper55
Employees Worked With
