Mercedes-Benz of Baton Rouge
Baton Rouge, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Attention to Detail I recently brought a vehicle in for tires. D'Arcy (my service advisor) took care of everything as expected but what wasn't expected was the overall ve I recently brought a vehicle in for tires. D'Arcy (my service advisor) took care of everything as expected but what wasn't expected was the overall vehicle inspection that my vehicle received. Although not part of the scope of work all fluids, lights etc... were thoroughly examined to make sure my vehicle was operating a peak efficiency. D'Arcy noticed a cracked taillight lens and some scratches (probably the result of a parking lot incident) that I knew nothing about. The lens was replaced and D'Arcy had one of the guys in the body shop buff out the scratches for me. Thank you D"Arcy for going above and beyond! More
Professional and proficient. Excellent experience. Made the experience less stressful and pleasant. He wasn’t pushy in the least and made me feel like the decision was my own to make. the experience less stressful and pleasant. He wasn’t pushy in the least and made me feel like the decision was my own to make. More
Most of us hate to bring the car in for service/repairs. But Andrea always makes the experience not only better but pleasant. Keep up the good work Andrea! But Andrea always makes the experience not only better but pleasant. Keep up the good work Andrea! More
OUTSTANDING!!!!!! Gwendolyn of Mercedes Benz of Baton Rouge did A GREAT job. Kept us posted, had A loaner consistent our GLE 350 waiting when we arrived. Repair time an Gwendolyn of Mercedes Benz of Baton Rouge did A GREAT job. Kept us posted, had A loaner consistent our GLE 350 waiting when we arrived. Repair time and cost was exactly as she said when we brought the car in for service. More
Always a pleasure working with D Arcy Hines and everybody at Mercedes Benz of Baton Rouge. They really know how to take care of the customers and the vehicles they represent thx! at Mercedes Benz of Baton Rouge. They really know how to take care of the customers and the vehicles they represent thx! More
I especially appreciated Victoria handling my recent service appointment. She was accommodating and prompt with updates and delivery of service. I was also pleased that the service had a $75 discount. service appointment. She was accommodating and prompt with updates and delivery of service. I was also pleased that the service had a $75 discount. I feel the service charges are especially high -therefore the discount was a pleasant surprise. More
Each and every time I experience professional caring service for my cars general maintenance visits! Thank you to Andrea for her consistent great follow up and service! service for my cars general maintenance visits! Thank you to Andrea for her consistent great follow up and service! More
Mercedes Benz of Baton Rouge has the best customer service department. Josh and the entire staff were very nice, friendly, and helpful. Thanks for a great service! I really appreciate it. service department. Josh and the entire staff were very nice, friendly, and helpful. Thanks for a great service! I really appreciate it. More
Outstanding customer service. The service was amazing. I look forward bringing my Mercedes to this location in Baton Rouge. The price was manageable and the customer service was ve The service was amazing. I look forward bringing my Mercedes to this location in Baton Rouge. The price was manageable and the customer service was very unique. Thanks for your assistance in taking care of my vehicle. More
Josh is always polite and helpful! Love doing service with him. I’m confident with his judgment on details. I always request him when I bring my car for maintenance. with him. I’m confident with his judgment on details. I always request him when I bring my car for maintenance. More