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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
May 30, 2020
I had my first service at MB of BR. My greeter was smiling & happy! My rep was professional & helpful & secured me a ride to my appointment. My driver Lydia waited to see if I was in right place! I w smiling & happy! My rep was professional & helpful & secured me a ride to my appointment. My driver Lydia waited to see if I was in right place! I wasn’t! She drive me 3 min to right office! So nice! More
by janking
Employees Worked With
May 15, 2020
The service that I experienced was fantastic! Everyone had a smile on their face and were super friendly. I felt at home while being there. Josh Hartt was my service advisor and he was so much fun! He ma had a smile on their face and were super friendly. I felt at home while being there. Josh Hartt was my service advisor and he was so much fun! He made the whole car buying experience a great one! He was very knowledgeable about the car and made the whole experience so easy. I would recommend Mercedes-Benz of Baton Rouge to anyone. I would also ask for Josh. He will make your vehicle buying experience an awesome one! Thank you Mercedes-Benz of Baton Rouge for my first Mercedes-Benz! I’m in love! More
by rondigarnerbooty
April 28, 2020
D'Arcy HInes was my service rep. He was very helpful. D'Arcy HInes was my service rep. He was very attentive and communicative. Service was quick and on time and the loaner car was extremely helpful. D'Arcy HInes was my service rep. He was very attentive and communicative. Service was quick and on time and the loaner car was extremely helpful. More
by cpalombo
April 16, 2020
I dropped my car off for a minor service issue on Monday morning. A courtesy vehicle was provided while my car was serviced. Josh Marchan, Service Advisor, called to let me know that my car was ready that s morning. A courtesy vehicle was provided while my car was serviced. Josh Marchan, Service Advisor, called to let me know that my car was ready that same afternoon and covered under warranty. Thank you for the prompt service, especially during these difficult times. More
by Sadie
Employees Worked With
Other Employees :
I cannot remember the woman’s name who provided my courtesy vehicle, but she is always very friendly and helpful.
April 15, 2020
They have an Awesome service department. Dan Davenport is the best! Customer service is first class Always. That’s why we continue to buy Mercedes from Lynn Whitty and Nick Pentas. the best! Customer service is first class Always. That’s why we continue to buy Mercedes from Lynn Whitty and Nick Pentas. More
by Teeta
April 11, 2020
Josh Marchan was so patient professional and knowledgeable about the products he is servicing - he made me feel very comfortable as a customer- I really enjoyed working with him and look forward knowledgeable about the products he is servicing - he made me feel very comfortable as a customer- I really enjoyed working with him and look forward to the next time More
by Michelle Daggs
Employees Worked With
April 09, 2020
Service Technician Josh, kept an open line of communication to address all of our automotive questions and concerns.We are definitely appreciative of the transparency and care during a time of d communication to address all of our automotive questions and concerns.We are definitely appreciative of the transparency and care during a time of difficulty, since we were dealing with the passing of a family member to the Coronavirus. More
by Penn
Employees Worked With
April 03, 2020
Very Professional The dealership had a large inventory of vehicles. Their prices are wonderful. The salesperson we aorked with was great. Trey Bagbey is a wonderful sal The dealership had a large inventory of vehicles. Their prices are wonderful. The salesperson we aorked with was great. Trey Bagbey is a wonderful salesperson. He is very professional, i would highly recommend sending my friends whoare looking for a mercedes to go to the Baton Rouge Mecedes dealership and ask for Trey. The Young lady Shannon Hewitt was very thorough she made the financial experience so easy we were not exhausted by the time we left there. Thank everyone so much for their help and having such a wonderful experience. Cynthia Francis More
by cynthiaafrancis
March 24, 2020
Andrea was very helpful and explained everything in detail. It took a little longer than usual but they did a great job and in other circumstances it wouldn’t have taken as long. detail. It took a little longer than usual but they did a great job and in other circumstances it wouldn’t have taken as long. More
by desicourville
Employees Worked With
March 23, 2020
Routine 20k mile service Andrea was fast, friendly, and went above and beyond. She had a few minor scratches buffed out for us without us even asking. In these scary "pandem Andrea was fast, friendly, and went above and beyond. She had a few minor scratches buffed out for us without us even asking. In these scary "pandemic" times, it felt so good to have someone do a "little extra" for us. Made my heart smile. Thank you! More
by barbara_alcon
Employees Worked With
