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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
January 08, 2021
just had my new (1 year old) 560 serviced. Great job. Everyone courteous and efficient. I even bought another car while i was there for my wife. Traded in her Lexus. Andrea Bridwell was my service Everyone courteous and efficient. I even bought another car while i was there for my wife. Traded in her Lexus. Andrea Bridwell was my service contact. Everything went well. they picked up my car and returned it to my house. Thanks, Richard Lipsey More
by lipsey
November 22, 2020
I’ve been a repeat customer not only due to the ease of purchase but because I can rely on good service, From Josh Marchan, each time. Il always do business with your dealership purchase but because I can rely on good service, From Josh Marchan, each time. Il always do business with your dealership More
by Kimbrough
Employees Worked With
November 11, 2020
Andrea in service always goes over and beyond. The service department is always extremely helpful and so nice to us. They make it a mission to exceed expectations every time! We cant say enough nice t service department is always extremely helpful and so nice to us. They make it a mission to exceed expectations every time! We cant say enough nice things. More
by tiffany52071
November 02, 2020
The whole team, especially Gabe Diagle and Nick Pentas, were very accommodating and friendly. They were able to resolve the questions and problems I had equitably to my satuisfaction were very accommodating and friendly. They were able to resolve the questions and problems I had equitably to my satuisfaction More
by theuba
September 29, 2020
Smooth and efficient - Service guys D'arcy and Brandon were a combined effort. D'Arcy was on his day off but helped arrange for Brandon to take the ball concerning an interesting electrical issue. I was i were a combined effort. D'Arcy was on his day off but helped arrange for Brandon to take the ball concerning an interesting electrical issue. I was in and out with a loaner within 15 minutes. Would be remiss if I didn't mention sales rep Lynn Whitty who also was off but helped get the loaner lined up quickly. More
by TAG
September 24, 2020
Don't waste your time...they will give you "an out the door" price, then sell the car while you are doing your credit application!!! Just poor customer service!!!! door" price, then sell the car while you are doing your credit application!!! Just poor customer service!!!! More
by RAM
Employees Worked With
Garry
September 09, 2020
For a pleasant, informative, and to the point vehicle search experience visit H.K. Torrence at Mercedes-Benz of Baton Rouge. H.K. welcomed us, concentrated on what "WE" were looking for and answered all search experience visit H.K. Torrence at Mercedes-Benz of Baton Rouge. H.K. welcomed us, concentrated on what "WE" were looking for and answered all of our questions, which resulted in us purchasing the vehicle we were looking for. More
by toekao
September 01, 2020
Just closed a deal at Mercedes Benz of BR and actually had a wonderful experience at an automobile dealership! Our sales rep, Matthew George, worked diligently to explain every item and was very pleasant had a wonderful experience at an automobile dealership! Our sales rep, Matthew George, worked diligently to explain every item and was very pleasant in doing so. There was no pressure and Matthew was able to get us exactly what we needed. More
by PMSK
Employees Worked With
Matthew George
July 09, 2020
Bought brand new GLE350 No word to describe. Sales person was very nice. SUV is amazing. We really recommend this dealership to anyone. We bought GLE 350 brand new. No word to describe. Sales person was very nice. SUV is amazing. We really recommend this dealership to anyone. We bought GLE 350 brand new. More
by Ranjan
Employees Worked With
Other Employees :
Aaron Heflin, Garry Droze
July 02, 2020
I’ve purchased 3 Mercedes cars here and unfortunately will never buy from this dealership again. Worse customer service I have ever experienced. Stay far away from this place!!! will never buy from this dealership again. Worse customer service I have ever experienced. Stay far away from this place!!! More
by Corey B
