Mercedes-Benz of Baton Rouge
Baton Rouge, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Drop off was quick and efficient. Shuttle option was great, on time, and professional. Called mewhen my vehicle was ready. Pickup was fast and easy. Great service all around. Everyone had on masks which great, on time, and professional. Called mewhen my vehicle was ready. Pickup was fast and easy. Great service all around. Everyone had on masks which made me feel safe due to covid19. More
Extremely pleasant buying experience! Sales representative, Garry, was extremely helpful while also allowing time to look over the vehicle and features. Everyone was cooperative and friendly representative, Garry, was extremely helpful while also allowing time to look over the vehicle and features. Everyone was cooperative and friendly to deal with. More
Well done! The service was completed in the time that was quoted. The waiting area was comfortable and they served great coffee! The whole experience was pleasant. quoted. The waiting area was comfortable and they served great coffee! The whole experience was pleasant. More
Mercedes Benz of Baton Rouge is phenomenal! This was the best car buying experience I have ever had. They were respectful, efficient, and accommodating. Trey, Matt, Shannon, and Nick made this purchase so best car buying experience I have ever had. They were respectful, efficient, and accommodating. Trey, Matt, Shannon, and Nick made this purchase so easy and quick, I would recommend this dealership to everyone! More
As usual, I was exceptionally pleased with the service, including courtesy, verbal assistance and explanation, as well as promptness. Indeed, i would highly recommend the experience to others. including courtesy, verbal assistance and explanation, as well as promptness. Indeed, i would highly recommend the experience to others. More
Excellent service throughout. Andrea was my service advisor, she is very knowledgeable and kept me well-informed. I also took shuttle rides; everyone was courteous and professional. Thanks! advisor, she is very knowledgeable and kept me well-informed. I also took shuttle rides; everyone was courteous and professional. Thanks! More
Excellent service. A great job to Gwendolyn Wild and her excellent service team especially Andrea Bridwell, as she epitomizes the best in a customer service representative. excellent service team especially Andrea Bridwell, as she epitomizes the best in a customer service representative. More
Kudos to Gwendolyn Wild and her team especially Andrea and Jessica for taking great care of my daughter's car. Very professional all around! Thanks! and Jessica for taking great care of my daughter's car. Very professional all around! Thanks! More
Excellent customer service. Andrea helped me understand how the third party warranty works which i have on my 2015 E350W. she is very courteous and has lots of patience. how the third party warranty works which i have on my 2015 E350W. she is very courteous and has lots of patience. More
Excellent customer service for a long job repair. Andrea in service worked very hard to keep me comfortable and informed during process. Will return here for service. in service worked very hard to keep me comfortable and informed during process. Will return here for service. More