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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
February 25, 2021
Drop off was quick and efficient. Shuttle option was great, on time, and professional. Called mewhen my vehicle was ready. Pickup was fast and easy. Great service all around. Everyone had on masks which great, on time, and professional. Called mewhen my vehicle was ready. Pickup was fast and easy. Great service all around. Everyone had on masks which made me feel safe due to covid19. More
by Nikki
Employees Worked With
Ms. Cook
February 24, 2021
Extremely pleasant buying experience! Sales representative, Garry, was extremely helpful while also allowing time to look over the vehicle and features. Everyone was cooperative and friendly representative, Garry, was extremely helpful while also allowing time to look over the vehicle and features. Everyone was cooperative and friendly to deal with. More
by Thibodpe
Employees Worked With
Garry
February 12, 2021
Well done! The service was completed in the time that was quoted. The waiting area was comfortable and they served great coffee! The whole experience was pleasant. quoted. The waiting area was comfortable and they served great coffee! The whole experience was pleasant. More
by dsaurage
Employees Worked With
February 10, 2021
Mercedes Benz of Baton Rouge is phenomenal! This was the best car buying experience I have ever had. They were respectful, efficient, and accommodating. Trey, Matt, Shannon, and Nick made this purchase so best car buying experience I have ever had. They were respectful, efficient, and accommodating. Trey, Matt, Shannon, and Nick made this purchase so easy and quick, I would recommend this dealership to everyone! More
by jdaigle1
February 04, 2021
As usual, I was exceptionally pleased with the service, including courtesy, verbal assistance and explanation, as well as promptness. Indeed, i would highly recommend the experience to others. including courtesy, verbal assistance and explanation, as well as promptness. Indeed, i would highly recommend the experience to others. More
by joyce_orourke
February 03, 2021
Excellent service throughout. Andrea was my service advisor, she is very knowledgeable and kept me well-informed. I also took shuttle rides; everyone was courteous and professional. Thanks! advisor, she is very knowledgeable and kept me well-informed. I also took shuttle rides; everyone was courteous and professional. Thanks! More
by HappyOwnerMBE300@BR
Employees Worked With
February 02, 2021
Excellent service. A great job to Gwendolyn Wild and her excellent service team especially Andrea Bridwell, as she epitomizes the best in a customer service representative. excellent service team especially Andrea Bridwell, as she epitomizes the best in a customer service representative. More
by John
Employees Worked With
January 28, 2021
Kudos to Gwendolyn Wild and her team especially Andrea and Jessica for taking great care of my daughter's car. Very professional all around! Thanks! and Jessica for taking great care of my daughter's car. Very professional all around! Thanks! More
by David Gourgues
January 28, 2021
Excellent customer service. Andrea helped me understand how the third party warranty works which i have on my 2015 E350W. she is very courteous and has lots of patience. how the third party warranty works which i have on my 2015 E350W. she is very courteous and has lots of patience. More
by ramnik
Employees Worked With
January 15, 2021
Excellent customer service for a long job repair. Andrea in service worked very hard to keep me comfortable and informed during process. Will return here for service. in service worked very hard to keep me comfortable and informed during process. Will return here for service. More
by Kelley.yavonya60
