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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
April 16, 2021
Easy check in. Quickly helped. Great shuttle service. Directions for tire replacement were followed exactly. The work was done right. Coffee was good. Nice snacks. Directions for tire replacement were followed exactly. The work was done right. Coffee was good. Nice snacks. More
by Kay
April 16, 2021
Very Professional team. Outstanding customer service. Communicated via text was very convenient which gave me a since of security and less pressure which is very important when not knowing the conditions Communicated via text was very convenient which gave me a since of security and less pressure which is very important when not knowing the conditions of your vehicle. More
by DANGERFIELD1961
April 15, 2021
I had the best experience I have ever had at Mercedes in Baton Rouge. I never felt any pressure to buy anything and Garry was super helpful and made me feel at ease during this process. Baton Rouge. I never felt any pressure to buy anything and Garry was super helpful and made me feel at ease during this process. More
by racegirl038
Employees Worked With
April 14, 2021
Jason was great! Not pushy and texted me over the weekend with updates on the car coming that I wanted. Was so helpful and fast once we decided to purchase the car. with updates on the car coming that I wanted. Was so helpful and fast once we decided to purchase the car. More
by betsyewing76
Employees Worked With
Jason Tarver sales Brandon sharper
April 14, 2021
Great Service...very accommodating and responsive. I was on a tight time schedule and they were on time...completed all of the work on a timely basis. Much appreciated. on a tight time schedule and they were on time...completed all of the work on a timely basis. Much appreciated. More
by tbrom
Employees Worked With
April 10, 2021
Easy, great communication. Seamless process. This was my first experience with Mercedes Benz of Baton Rouge and I would recommend their service department to anyone. first experience with Mercedes Benz of Baton Rouge and I would recommend their service department to anyone. More
by sdachord
Employees Worked With
April 09, 2021
The dealership has friendly customer service. Ayanna Cook was very helpful and knowledgeable when I picked up my vehicle from service. I was asking her about the extended warranty and she gave me all my opti was very helpful and knowledgeable when I picked up my vehicle from service. I was asking her about the extended warranty and she gave me all my options. I give her 100% rating More
by Boss123
April 08, 2021
Very friendly and efficient staff. Check in was fast. No waiting around when I picked up vehicle. Since it was an RV there were problems associated with that part of vehicle and they arranged appointment fo waiting around when I picked up vehicle. Since it was an RV there were problems associated with that part of vehicle and they arranged appointment for me to take it to RV dealer. More
by Randy
Employees Worked With
April 08, 2021
I expected exceptionally great service and that is exactly what I received! I was treated in a kind and professional way. Thank you Josh for being so helpful. exactly what I received! I was treated in a kind and professional way. Thank you Josh for being so helpful. More
by Tracy Frederick
Employees Worked With
April 07, 2021
Every associate I've interacted with at MB of BR has been knowledgeable and thorough when conveying necessary information. I've always received exceptional service there. That's why I will continue to bring knowledgeable and thorough when conveying necessary information. I've always received exceptional service there. That's why I will continue to bring my vehicle to MB of BR or Houston North for service despite having other MB service centers nearby because the quality of their service is worth the drive. More
by mbfranc78
