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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
June 17, 2021
Andrea and Josh are such strong professionals. The entire dealership from the front doors to the back in service are extremely trained with high regards of the MBBR in mind of the customer. I’ve have entire dealership from the front doors to the back in service are extremely trained with high regards of the MBBR in mind of the customer. I’ve have purchased MB for years with this dealership. It keeps getting better and better to for each visit. GC More
by Hgc2
June 15, 2021
My service advisor was awesome.. Her name is Ayanna Cook and she took care of everything and it was timely. Definitely an asset to the dealership. and she took care of everything and it was timely. Definitely an asset to the dealership. More
by samoss1
Employees Worked With
June 15, 2021
Best experience with a car dealership ever! Staff was amazing. Ayana made me feel like family. Phenomenal experience!! Definitely recommend this dealership and will visit for future needs! amazing. Ayana made me feel like family. Phenomenal experience!! Definitely recommend this dealership and will visit for future needs! More
by Miaya.allen
Employees Worked With
June 14, 2021
Ayanna Cook and Brandon Whisenhunt consistently provide Ayanna Cook and Brandon Whisenhunt consistently provide exceptional customer service each time we visit the dealership. Their attentiveness and wil Ayanna Cook and Brandon Whisenhunt consistently provide exceptional customer service each time we visit the dealership. Their attentiveness and willingness to assist us in an expeditious manner , makes our visits extremely pleasant. More
by M Tatum
June 12, 2021
HK was great. He was courteous and professional. I also appreciate his responsiveness via text and email. He worked with us and the finance team to find a price and monthly payment that worked for our bud appreciate his responsiveness via text and email. He worked with us and the finance team to find a price and monthly payment that worked for our budget. Top notch experience. More
by mdiresto
June 11, 2021
I have always enjoyed the service and atmosphere of the Mercedes Benz dealership in Baton Rouge. Dennis Lee was my sales person when I purchased my first vehicle at that location and he treated me like fa Mercedes Benz dealership in Baton Rouge. Dennis Lee was my sales person when I purchased my first vehicle at that location and he treated me like family. Thanks for the great customer service!! More
by sharonsgreen
Employees Worked With
June 09, 2021
Excellent Customer Service. Vehicle serviced in a timely manner. Friendly atmosphere. Snacks and hydration were available free. Restroom was clean and fresh. Vending machines contained multiple snack option manner. Friendly atmosphere. Snacks and hydration were available free. Restroom was clean and fresh. Vending machines contained multiple snack options even had selection of healthy snacks and choices for kids “Gummy Bears, my sons loves”’!! First time my car was serviced since I purchased it. Such a wonderful service experience. Great job🎉 More
by Diamond.natoya
Employees Worked With
Other Employees :
The young lady I checks out with in service department once vehicle was completed was Very nice. She explained the services done to my vehicle. I don’t remember her name.
June 08, 2021
Excellent service! The service on my vehicle was done right, and on time. My car was returned spotless inside and out. Everyone was super friendly and courteous. right, and on time. My car was returned spotless inside and out. Everyone was super friendly and courteous. More
by LZ
June 07, 2021
Service was excellent. The best!! They picked up my vehicle and brought it back quickly. The notified us of everything that was being done. We live over an hour away from dealership. I will definitely vehicle and brought it back quickly. The notified us of everything that was being done. We live over an hour away from dealership. I will definitely buy from they dealership again!!! And my car was very clean upon return More
by Andrelljones87
Employees Worked With
June 07, 2021
Exceptional Service. I was very impressed with the Exceptional Service. I was very impressed with the overall service and prompt attention to my specific needs. Ayanna was also very friendly and acco Exceptional Service. I was very impressed with the overall service and prompt attention to my specific needs. Ayanna was also very friendly and accommodating. Great Job!!! More
by Andrelljones87
Employees Worked With
