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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
June 26, 2021
Very good at backing up the product they have sold you in a caring way. Great personal and professional attention. Thanks a bunch for the coffee, water and other beverages while we wait. Love the fresh flowe a caring way. Great personal and professional attention. Thanks a bunch for the coffee, water and other beverages while we wait. Love the fresh flowers in the ladies bathroom. All of this makes a customer feel SO special.! Mrs. Jacqueline R. Jack Customer for nearly 20 years.😇 More
by jacquelinerjack
June 25, 2021
I have been a customer since 2007 and will continue to be a customer because of the great customer service from Darcy and the whole service department. a customer because of the great customer service from Darcy and the whole service department. More
by Charlotte Pourciau
Employees Worked With
June 25, 2021
Always fast, courteous service. Can not tell you how much that helps when you have car problems.......Thanks much that helps when you have car problems.......Thanks More
by brandonmcdonald7
Employees Worked With
June 25, 2021
Thanks Mercedes Benz,for Excellent Customer Service and Thanks Mercedes Benz, for Excellent Customer Service and Excellent Vehicle Service. My truck drives like it’s new! Thanks Mercedes Benz, for Excellent Customer Service and Excellent Vehicle Service. My truck drives like it’s new! More
by PMoore
June 25, 2021
What a great experience and Thank You is a bit inadequate for such excellent service. From the time I called to make an appointment to the day I picked up the Sprinter van, I have nothing but praise for you for such excellent service. From the time I called to make an appointment to the day I picked up the Sprinter van, I have nothing but praise for your wonderful customer service employees in the service department. I want to commend management for having the good fortune of hiring people who have not forgotten what it means to be a customer service professional. Should I have need of future visits, I do hope each person, with whom I had the pleasure of working, will still be there to make sure I receive the same level of care. Thanks again. Glenda Michaels More
by glenda.michaels
Employees Worked With
June 24, 2021
Took my 2020 MB Sprinter there on Tuesday due to a noise coming from the driver side wheel. They fast, friendly, clean, courteous and cost-effective. Can't think of anything else I could ask for! coming from the driver side wheel. They fast, friendly, clean, courteous and cost-effective. Can't think of anything else I could ask for! More
by scgh
June 24, 2021
I had a perfect service visit on the repair of my 2014 E-Class E-Class More
by KGM
Employees Worked With
June 19, 2021
Best service department ! They take care of their clients. Keep you informed of the progress and what service is working on . They ,are sure they take care of all your concerns clients. Keep you informed of the progress and what service is working on . They ,are sure they take care of all your concerns More
by susanlaw1
June 19, 2021
Everybody was friendly and helpful I enjoy my time there. Ms Ayanna Cook was very helpful in getting my vehicle fix. Thank you so much Ms Ayanna Cook was very helpful in getting my vehicle fix. Thank you so much More
by Satindoll456
Employees Worked With
June 18, 2021
This was the BEST experience I have had with a dealership! The professionalism, respect, friendliness, effort, literally all the above cannot be matched!! Trey was also SUPERB!! Great salesman but dealership! The professionalism, respect, friendliness, effort, literally all the above cannot be matched!! Trey was also SUPERB!! Great salesman but even greater person just in general! More
by tiarag
Employees Worked With
