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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
September 11, 2021
Every person I came in contact with and worked with were great. They all were a pleasure to work with. Everyone was friendly and acted as if we’ve been knowing each other. I would recommend this team to any great. They all were a pleasure to work with. Everyone was friendly and acted as if we’ve been knowing each other. I would recommend this team to anyone. More
by JNea
September 11, 2021
The entire service team always provide outstanding customer service and professionalism. Andrea, Josh, and Dan always go out of their way to make servicing a wonderful experience. The service is a customer service and professionalism. Andrea, Josh, and Dan always go out of their way to make servicing a wonderful experience. The service is a major reason we’ve continuously purchased Mercedes vehicles. More
by Misty
September 11, 2021
Service was prompt. They came and picked up my car and within 24 hours called and it was ready to be delivered back to my house. Driver was nice, and prompt. I would recommend this dealership to others.Cu within 24 hours called and it was ready to be delivered back to my house. Driver was nice, and prompt. I would recommend this dealership to others.Customer service to me is what makes or breaks a deal. Thank you! More
by rosannadecker
Employees Worked With
September 10, 2021
Always a pleasant environment! Love my service adviser. Gwen Wild is the best. I enjoy visiting the show room as well. Always open to upgrade. Gwen Wild is the best. I enjoy visiting the show room as well. Always open to upgrade. More
by Crystalcolumns
September 08, 2021
The visit was excellent. Mr D’arcy was very welcoming and explained in detail why some suggestions were made. The dealership prices are competitive for parts and services, for example , Tire prices are less explained in detail why some suggestions were made. The dealership prices are competitive for parts and services, for example , Tire prices are less expensive than at our local tire shops. Thank You, Thank You, Thank You. More
by Damian A Castro
Employees Worked With
September 07, 2021
Excellent customer focus from the service advisors. As it was my first visit to the dealership they provided an orientation of the waiting area and all amenities. The work on my van was completed ahead o it was my first visit to the dealership they provided an orientation of the waiting area and all amenities. The work on my van was completed ahead of schedule. Overall a five star experience! I will be back for future service work. More
by Airstream
Employees Worked With
September 06, 2021
Everyone we dealt with at Mercedes Benz Baton Rouge was wonderful. The experience was very enjoyable. The customer services is excellent. We look forward to having our vehicle serviced at this location. wonderful. The experience was very enjoyable. The customer services is excellent. We look forward to having our vehicle serviced at this location. More
by CMW
September 04, 2021
This location has the sweetest staff and amazing customer service. Mercedes-Benz customer service is truly unmatched. Service is always done quickly and efficiently every time without fail. service. Mercedes-Benz customer service is truly unmatched. Service is always done quickly and efficiently every time without fail. More
by gf02
Employees Worked With
September 02, 2021
Mercedes-Benz of Baton Rouge met all of our requests in very trying times of hurricane Ida! We are always very happy with our service! very trying times of hurricane Ida! We are always very happy with our service! More
by jamesemery
Employees Worked With
August 29, 2021
Adrian was an service writer and an assets to your organization. She was very patient and she was very accommodating organization. She was very patient and she was very accommodating More
by Mhalpin
Employees Worked With
