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Mercedes-Benz of Baton Rouge

Baton Rouge, LA

4.9
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service. With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs. Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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10949 Airline Hwy

Baton Rouge, LA

70816

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Showing 791 reviews

March 08, 2022

Very satisfied with the service at Mercedes Benz BR. Josh was very helpful and courteous. More

by Rocko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 05, 2022

Mercedes Benz of Baton Rouge is the gold standard for service and customer service. Other dealerships please take notice! Pop More

by Marky16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pentas, Allen Misher, Hess Crockett
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 04, 2022

Perfect Service! Went above and beyond for me to resolve a payment issue. Thank you Ayanna. More

by nicole.arnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 03, 2022

I have always received exceptional service from the dealership. My advisor is always accommodating, friendly and professional. More

by rbelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 03, 2022

Mathew George was my salesman he was honest and very helpful. The communication between the both of us was great and the sale was very smooth More

by henrylware
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 03, 2022

I was greeted by a Service Advisor within a few minutes. My Service Advisor Ayanna was very professional and explained in detail what issues needed to be taken care of with my vehicle. More

by kwalker70072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 02, 2022

Very friendly, knowledgeable, thorough and professional staff. The service to be done to my vehicle was clearly explained and cost accurately described. Ms. Andrea is a great asset to the service departmen More

by rummlerfarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

February 25, 2022

Steve Miclette was a very helpful knowledgeable and on his game. He sold me a used E400A 2018 and ordered a new E450A4 2022. I have recommended him to another interested in a M B. Purchase More

by Short Fuse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miclette five stars
Feb 25, 2022 -

Short Fuse responded

Steve Miclette did a great job. As well as the young lady in finance. I don’t recall her name. Sorry ! Waiting for the 2022 E450A4 to be built.

February 25, 2022

Great group of people, knowledgeable and friendly. Fantastic for parts advising. Looking forward to upcoming service appointment. More

by rummlerfarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

rummlerfarms responded

Timely and professional.

February 23, 2022

Always awesome service. Everyone is always professional. Extremely timely and my car was very clean. More

by Lgmckneely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

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